Summary
Overview
Work History
Education
Skills
Accomplishments
Computer Software Proficiencies
Technical Workplace Proficiencies
Timeline
Generic

Amanda Sullivan

Clarksville

Summary

Dynamic and results-driven professional with a strong background in customer service, team leadership, and operational management. Proven ability to multitask, problem-solve, and communicate effectively. Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.

Overview

24
24
years of professional experience

Work History

Delivery Driver

Doordash
07.2024 - Current
  • Provided excellent customer service by maintaining professionalism and accuracy in orders
  • Adapted quickly to changing environments and customer demands, maintaining a flexible and proactive approach
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Stay-at-Home Mom

Self-employeed
03.2020 - 07.2024
  • Managed household operations, including budgeting, scheduling, and conflict resolution, ensuring efficiency and organization
  • Developed strong time management and multitasking skills by balancing childcare, home responsibilities, and external commitments
  • Enhanced problem-solving and crisis management abilities through daily challenges and quick decision-making
  • Fostered strong interpersonal and communication skills by coordinating with teachers, healthcare providers, and community organizations
  • Self-motivated, with a strong sense of personal responsibility.

Manager

Ruby Tuesday
02.2001 - 03.2020


  • Led and modeled consistently high customer service standards to ensure guest satisfaction
  • Coached, counseled, and developed team members, increasing overall guest satisfaction to 70%—the highest in the district
  • Executed new initiatives, including product and menu rollouts, at least four times per year
  • Maintained operational excellence, contributing to achieving the #1 ranked store in the region for profitability and performance
  • Managed and motivated employees to be productive and engaged in work.

Sales Associate

Brenatos, Inc.
03.2002 - 03.2003


  • Delivered high-quality customer service, ensuring client satisfaction and repeat business
  • Managed inventory and assisted with product placement and store organization
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

Honors Diploma -

Clarksville High School
Clarksville, TN
01.1998

Skills

  • Office Management
  • Customer Service & Retention
  • Leadership & Team Development
  • Organizational & Time Management
  • Interpersonal & Communication Skills
  • Problem-Solving & Conflict Resolution

Accomplishments

  • Ranked #1 store in a 69-store region for highest profitability and overall results for consecutive periods.

Computer Software Proficiencies

  • Microsoft Office Suite
  • Windows Platforms
  • Internet Research & Data Management

Technical Workplace Proficiencies

  • Office Management
  • Customer Service & Retention
  • Leadership & Team Development
  • Organizational & Time Management
  • Interpersonal & Communication Skills
  • Problem-Solving & Conflict Resolution
  • Service Hospitality

Timeline

Delivery Driver

Doordash
07.2024 - Current

Stay-at-Home Mom

Self-employeed
03.2020 - 07.2024

Sales Associate

Brenatos, Inc.
03.2002 - 03.2003

Manager

Ruby Tuesday
02.2001 - 03.2020

Honors Diploma -

Clarksville High School

Similar Profiles

CREATE PROFILE
Amanda Sullivan