Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amber Copenhaver

Lenoir City,TN

Summary

Highly organized and dependable candidate with a proven track record of effectively managing multiple priorities. Willingly takes on additional responsibilities to achieve team objectives, demonstrating a strong commitment to contributing to team success through proactive and collaborative efforts. Shows a willingness to go above and beyond to exceed expectations in a fast-paced work environment.

Overview

11
11
years of professional experience

Work History

Milieu Coordinator

East Tennessee Behavioral Health
05.2023 - Current
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.

Back of House Team Member

Chop House Steak & Seafood
01.2023 - 04.2023
  • Unloaded and stocked kitchen supplies.
  • Maintained and sanitized service stations, prep areas, and countertops.
  • Removed garbage, compost, and recycling, and placed in designated container areas.
  • Performed shift side work as necessary to maintain kitchen output during peak service times.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Followed food safety practices and sanitation guidelines.
  • Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.

Cook

Trustwell Living
04.2022 - 11.2022
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.

Warehouse Worker

UPS
08.2021 - 12.2021
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Maintained clean, orderly work environment free of hazards.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Consistently lifted materials weighing as much as 50 pounds.

Assistant Manager, Restaurant

Annabelle's Café and Emporium
07.2020 - 01.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Generated repeat business through exceptional customer service.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Launched quality assurance practices for each phase of development
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Licensed Practical Nurse

Faith Home Health
12.2013 - 07.2020
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Comforted and counseled patients and families throughout care process.
  • Administered controlled narcotics, preformed trach care and performed catheterizations.

Education

Associate of Science - Nursing

Fortis College
Tampa, FL
06-2013

High School Diploma -

Oak Ridge High School
Oak Ridge, TN
06-1996

Skills

  • Clinical documentation
  • Positive reinforcement
  • Therapeutic communication
  • Organizational skills
  • Training and mentoring
  • Patient safety
  • AHA CPR AED BLS
  • Team collaboration

Timeline

Milieu Coordinator

East Tennessee Behavioral Health
05.2023 - Current

Back of House Team Member

Chop House Steak & Seafood
01.2023 - 04.2023

Cook

Trustwell Living
04.2022 - 11.2022

Warehouse Worker

UPS
08.2021 - 12.2021

Assistant Manager, Restaurant

Annabelle's Café and Emporium
07.2020 - 01.2021

Licensed Practical Nurse

Faith Home Health
12.2013 - 07.2020

Associate of Science - Nursing

Fortis College

High School Diploma -

Oak Ridge High School

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Amber Copenhaver