Amber Davis
Spring Hill
Summary
Proficient bank management professional offering an organized and driven approach. Familiar with compliance and importance of operational guidelines. Talented sales leader with a high performance culture drive to success.
Overview
19
19
years of professional experience
Work History
Branch Manager
First Farmers and Merchants Bank
07.2024 - Current
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
- Enhanced staff competency with regular training sessions, boosting productivity levels in employee goals.
- Enhanced branch visibility and market presence by community engagement initiatives and networking.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth and business lending.
Branch Manager
Liberty Federal Credit Union
12.2023 - 07.2024
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations.
- Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
- Evaluated employee performance regularly through reviews and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
- Assessed employee performance and developed improvement plans.
- Processed consumer loans.
- Partnered with our line of business partners to meet the needs of our members and attain branch goals.
Financial Center Manager
Simmons Bank
06.2022 - 05.2023
- Built and led a high-performance team focused on achieving sales and service goals.
- Developed and implemented strategic plans to hit daily, weekly and monthly goals on team and individual performance.
- Created an internal networking group amongst my line of business partners for referrals to and from one another to drive business.
- Interviewed, hired and trained employees all while coaching them to be successful in their roles.
- Networked in the community to drive new businesses, deposits and new households to the bank.
- Always maintain a high degree in confidentiality and high ethical standards.
- Thorough knowledge in lending, credit reports and their reporting functions.
Assistant Financial Center Manager
Simmons Bank
01.2021 - 06.2022
- Recruited, interviewed, hired and trained employees and implemented mentoring program to promote positive feedback and engagement.
- Coached my team on a daily and weekly one to one basis to drive success.
- Supported the manager with special projects and filled in for her role as manager when she was out of the branch.
- Excellent at building book of business,developing strong relationships and teaching others high performance culture.
Financial Service Representative, SR.
First Horizon
11.2014 - 01.2021
- Worked with clients to provide competitive banking solutions to meet their needs and financial goals.
- Trained new staff in new to bank roles and duties
- 2019 Inner Circle Award Winner (Top 1% Sales Goals)
- 2018 & 2019 Diamond Circle Award (Top 10% Sales)
- 2018 & 2019 Presidents Award for goal achieving activity
- 2016 & 2017 Emerald for Increasing goal numbers
FSR/Senior Loan Officer
Zeal Credit Union
01.2010 - 10.2014
- Underwriter of my own clients loan applications
- Assisted clients with all of their personal and business banking needs
- Sold Gap and Credit Life and Disability Insurance
- Top Gap Sales Award for the credit union in 2012 & 2013
- CUNA CPD Training Certification
Customer Account Specialist
American General Finance
01.2006 - 11.2008
- Evaluated customers' potential needs to make appropriate recommendations.
- District Leader of Production Award 2007 & 2008
Education
Associates - Early Childhood Development
Monroe County Community College
Monroe, MISkills
- Team Coach
- High Performance
- Exceptional Relationship Development
- Goal Setter, Goal Achiever
- Community Leader
- Ethical Business Conduct
Affiliations
- Franklin Ambassador
- American Bankers Association
- Tennessee Bankers Association
- Business Connections Partnership
- Williamson Co Inc
- Women In Business
- The Lady Smarts Network
- Spring Hill Chamber Ambassador
Timeline
Branch Manager
First Farmers and Merchants Bank
07.2024 - Current
Branch Manager
Liberty Federal Credit Union
12.2023 - 07.2024
Financial Center Manager
Simmons Bank
06.2022 - 05.2023
Assistant Financial Center Manager
Simmons Bank
01.2021 - 06.2022
Financial Service Representative, SR.
First Horizon
11.2014 - 01.2021
FSR/Senior Loan Officer
Zeal Credit Union
01.2010 - 10.2014
Customer Account Specialist
American General Finance
01.2006 - 11.2008
Associates - Early Childhood Development
Monroe County Community College
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