Amber Edwards
Johnson City
Summary
Experienced in inventory management and food safety compliance, with a background in customer service and team leadership. Demonstrated ability to maintain adequate inventory levels while ensuring compliance with quality control standards. Successfully trained new employees on operational procedures, contributing to a cohesive work environment. Proven track record of organizing promotional displays and preparing end-of-day reports to enhance operational efficiency.
Overview
2
2
years of professional experience
Work History
Opening Deli Worker
Ingles Markets Inc
Johnson City
05.2025 - Current
- Ordered supplies as needed to maintain adequate inventory levels.
- Greeted customers in a friendly manner and provided excellent customer service.
- Cleaned work surfaces regularly throughout shift using appropriate cleaning solutions.
- Set up sandwich bar, wok bar, and hot bar. Made and served food to customers.
- Provided input into menu planning decisions based on customer feedback.
- Monitored expiration dates of products to ensure quality control standards were met.
- Operated cash register to process customer orders accurately and efficiently.
- Weighed, packaged and priced various meats, cheeses, fruits and vegetables for sale in the deli case.
- Trained new employees on deli operations, including food safety procedures and customer service techniques.
- Prepared cold cuts, salads, sandwiches and other deli foods using established recipes or customer requests.
Opening Shift Manager
Jimmy John's Franchise
Johnson City
06.2023 - 12.2024
- Utilized strong leadership skills to motivate team members towards achieving daily objectives.
- Responded quickly to emergency situations such as theft or injury.
- Organized promotional displays throughout the store, ensuring they were properly maintained throughout the day.
- Worked closely with other managers in order to ensure smooth transitions between shifts.
- Prepared end-of-day reports summarizing sales figures, labor costs, inventory levels and any operational issues encountered during my shift.
- Developed strategies for increasing sales while controlling costs within budget parameters.
- Conducted regular audits of cash registers at the start of each shift.
- Supervised all activities related to customer service during my shift.
- Ensured compliance with store policies and procedures.
Education
Bachelor of Science - Health Administration
East Tennessee State University
Johnson City, TN05-2009
Skills
- Inventory management
- Food safety compliance
- Cash register operation
- Menu planning input
- Customer service
- Sales strategy development
- Team leadership
- Promotional display organization
- Shift supervision
- Operational reporting
- Employee training
- Quality control monitoring
- Process optimization
- Conflict resolution
- Time management
- Product presentation
- Cleaning and sanitizing
- Money handling
- Equipment safety
- Food preparation
- Stock rotation
- Organizational growth
- Sales expertise
- Foodservice standards
- Menu memorization
- Meat slicing expertise
Timeline
Opening Deli Worker
Ingles Markets Inc
05.2025 - Current
Opening Shift Manager
Jimmy John's Franchise
06.2023 - 12.2024
Bachelor of Science - Health Administration
East Tennessee State University