Summary
Overview
Work History
Education
Skills
Timeline
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Amber Massey

Senior Cash Entry Clerk
Franklin,TN

Summary

Results-driven professional with extensive experience at Alfa Insurance, excelling in cash management and financial reporting. Proven ability to streamline transaction processes, enhancing efficiency and customer satisfaction. Adept at maintaining confidentiality and demonstrating strong attention to detail, ensuring accurate data handling and informed decision-making.

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

2
2
years of professional experience

Work History

Senior Cash Entry Clerk

Alfa Insurance
Franklin, Tennessee
06.2024 - Current
  • Maintained up-to-date knowledge of industry best practices, ensuring the company remained competitive in its data management processes.
  • Demonstrated flexibility by adjusting to shifting priorities and workload demands, effectively meeting deadlines without sacrificing quality.
  • Supported management with timely reports, enabling them to make informed decisions based on accurate data.
  • Maintained confidentiality of sensitive information through diligent adherence to company policies and procedures.
  • Streamlined transaction processes for improved speed and efficiency, resulting in shorter wait times for customers.
  • Managed high volumes of financial transactions during peak business hours without compromising accuracy or quality of service provided to customers.

Cash Entry Clerk

Alfa Insurance
05.2023 - 06.2024
  • Maintained confidentiality of sensitive information through diligent adherence to company policies and procedures.
  • Contributed to a positive work environment by maintaining open lines of communication with colleagues and supervisors.
  • Enhanced team productivity by collaboratively working with colleagues to complete projects on time.
  • Supported management with timely reports, enabling them to make informed decisions based on accurate data.
  • Ensured compliance with company policies and regulations by strictly adhering to all guidelines related to cash management.
  • Enhanced customer satisfaction by efficiently processing cash transactions and maintaining accurate records.
  • Demonstrated adaptability by quickly adjusting to changes in policies or procedures related to cashier duties as needed.
  • Handled day-to-day accounting processes to drive financial accuracy.

Prep Cook

McAlister's Deli
Columbia, TN
01.2023 - 05.2023
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.

Education

GED -

Putnam Co Adult Learning Center
Cookeville, TN
04.2016 - 05.2016

Skills

Data entry

Cash management

Financial reporting

Transaction processing

Attention to detail

Workflow optimization

Typing speed

Confidentiality handling

Spreadsheet management

Excel formulas

Mail handling

Microsoft office proficiency

Timeline

Senior Cash Entry Clerk

Alfa Insurance
06.2024 - Current

Cash Entry Clerk

Alfa Insurance
05.2023 - 06.2024

Prep Cook

McAlister's Deli
01.2023 - 05.2023

GED -

Putnam Co Adult Learning Center
04.2016 - 05.2016

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Amber MasseySenior Cash Entry Clerk