Amber Passenger
Woodbury
Summary
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Offering solid foundation in patient care, ready to learn and grow in medical environment. Brings ability to handle patient interactions and basic clinical tasks. Ready to use and develop patient communication and clinical support skills in Nursing Internship role. Punctual and compassionate, always ensuring patient comfort and care. Well-versed in medical terminology and procedures, proficient in administering medications and recording vital signs. Committed to improving patient outcomes through efficient support and attention to detail. Conscientious Healthcare professional offering over 14 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
11
11
years of professional experience
Work History
Certified Medical Assistant
Ascension Medical Group
11.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Certified Medical Assistant
Tennessee Orthopedic Alliance
04.2020 - 11.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
Certified Medical Assistant
Mid-state Gastroenterology
02.2014 - 04.2020
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
Education
Associate of Applied Science - Psychology
South College
Knoxville, TN06-2024
High School Diploma -
Cannon County High School
Woodbury, TN05-2009
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Patient documentation
- Patient assessments
- Inventory and supply management
- Inventory management
- Medical records management
- Conflict resolution
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Triage assessment
- Basic life support
- Team collaboration
- Verbal and written communication
- Patient education
- Safety compliance
- Phlebotomy techniques
- Infection control
- Physical stamina
- Telephone etiquette
- Blood pressure measurement
- Schedule coordination
- Injection administration
- Treatment setup
- Healthcare procedures
- Medical records oversight
- Sample collection procedures
- Workflow organization
- HIPAA protocols
- Clinical applications
- Customer service
- Vital signs monitoring
- Direct patient care
- Maintaining confidentiality
- EMR / EHR
- Immunization administration
- Medical terminology knowledge
- Reliable team player
- Phlebotomy
- Electronic medical records
- Data entry
- Patient flow management
- Compassionate
- Patient-focused care
- CPR
- First aid
- Procedure assistance
- Patient relations
- Adaptable
- Appointment setting
- Simple dressings
- Medical procedures
- Diagnostic procedures
Timeline
Certified Medical Assistant
Ascension Medical Group
11.2023 - Current
Certified Medical Assistant
Tennessee Orthopedic Alliance
04.2020 - 11.2023
Certified Medical Assistant
Mid-state Gastroenterology
02.2014 - 04.2020
Associate of Applied Science - Psychology
South College
High School Diploma -
Cannon County High School
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