Amberia Palmer
Memphis
Summary
Accomplished healthcare professional with extensive experience at Methodist Healthcare and The Village at Germantown, specializing in venipuncture and patient care. Demonstrated ability to enhance patient experience and team collaboration, with a proven track record in specimen handling and reducing contamination risks. Excelled in providing compassionate care across diverse patient populations.
Overview
7
7
years of professional experience
Work History
Phlebotomist
Methodist Healthcare
01.2023 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
CNA
Methodist Healthcare
01.2022 - 01.2023
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
Clinical Supervisor
The Village at Germantown
10.2017 - 01.2022
- Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
- Assessed patients, determined needs, and managed care.
- Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
- Responded to crisis situations with calm and professional approach to optimize support.
Education
Phlebotomist -
Delta Technical College
Horn Lake, MS07.2022
Associate Of General Studies -
Southwest Tennessee Community College
Memphis, TN12.2020
High School Diploma -
Ridgeway High School
Memphis, TN05.2018
Skills
- Venipuncture
- Order of draw
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- Patient care
Timeline
Phlebotomist
Methodist Healthcare
01.2023 - Current
CNA
Methodist Healthcare
01.2022 - 01.2023
Clinical Supervisor
The Village at Germantown
10.2017 - 01.2022
Phlebotomist -
Delta Technical College
Associate Of General Studies -
Southwest Tennessee Community College
High School Diploma -
Ridgeway High School
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