Summary
Overview
Work History
Education
Skills
Timeline
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Amelia Campbell

Leachville

Summary

Dynamic retail professional with a proven track record at Ashley Furniture Homestore, excelling in customer service and sales expertise. Recognized for achieving top sales performance through effective upselling and customer engagement. Reliable and detail-oriented, skilled in POS operations and fostering strong client relationships to enhance overall satisfaction.

Overview

19
19
years of professional experience

Work History

Retail Sales Associate

Ashley Furniture Homestore
08.2022 - Current
  • Provided exceptional customer service, ensuring product knowledge and satisfaction during sales interactions.
  • Assisted customers in selecting furniture pieces that fit their style and needs, enhancing overall shopping experience.
  • Maintained organized merchandise displays to improve accessibility and visual appeal for customers.

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  • Executed promotional campaigns by effectively communicating offers to customers, boosting sales engagement.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • President's Club 2023, 2024

Sales Agent

Parkway Memorial Gardens
06.2009 - 08.2022
  • Cultivated strong customer relationships through effective communication and personalized service.
  • Assisted clients in selecting suitable memorial products, enhancing customer satisfaction and engagement.
  • Educated families on available services, ensuring informed decision-making during difficult times.
  • Streamlined sales processes by implementing best practices for product presentations and client interactions.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Maintained current knowledge of evolving changes in marketplace.

Office Administrative Assistant

Bledsoe Funeral Home
06.2007 - 08.2022
  • Managed scheduling and coordination of funeral services to ensure seamless operations.
  • Provided administrative support through efficient document preparation and record-keeping.
  • Assisted families with grief counseling resources, offering compassionate guidance during difficult times.
  • Processed client inquiries and maintained professional communication to enhance customer experience.
  • Developed organizational systems for inventory management of supplies and equipment.
  • Collaborated with funeral directors to coordinate logistics, ensuring adherence to family preferences and traditions.
  • Responded to inquiries from callers seeking information.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Specimen Processor

Jackson Madison County General Hospital
06.2007 - 04.2016
  • Processed biological specimens with precision, ensuring adherence to safety protocols and quality standards.
  • Followed safety protocols while handling hazardous materials.
  • Reduced errors in specimen data entry through meticulous attention to detail and thorough review processes.
  • Coordinated specimen collection and distribution, optimizing workflow efficiency within hospital departments.
  • Trained new staff on specimen processing procedures, fostering a culture of accuracy and compliance.

Education

Associates of Medical Assisting - Medical Assistant

High Tech Institute
Nashville
06-2005

High School Diploma -

Lexington High School
Lexington, Tennessee
05-2003

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Retail sales
  • Reliability and punctuality
  • Flexible schedule
  • Product knowledge
  • Phone etiquette
  • POS system operations
  • Sales expertise
  • Suggestive selling
  • Customer follow-up
  • Data entry
  • Upselling and cross selling
  • Honest and dependable

Timeline

Retail Sales Associate

Ashley Furniture Homestore
08.2022 - Current

Sales Agent

Parkway Memorial Gardens
06.2009 - 08.2022

Office Administrative Assistant

Bledsoe Funeral Home
06.2007 - 08.2022

Specimen Processor

Jackson Madison County General Hospital
06.2007 - 04.2016

Associates of Medical Assisting - Medical Assistant

High Tech Institute

High School Diploma -

Lexington High School
Amelia Campbell