Summary
Overview
Work History
Education
Skills
Timeline
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Amelia Campbell

Leachville

Summary

Dynamic retail professional with a proven track record at Ashley Furniture Homestore, excelling in customer service and sales expertise. Recognized for achieving top sales performance through effective upselling and customer engagement. Reliable and detail-oriented, skilled in POS operations and fostering strong client relationships to enhance overall satisfaction.

Overview

19
19
years of professional experience

Work History

Retail Sales Associate

Ashley Furniture Homestore
Jackson, TN
08.2022 - Current
  • Provided exceptional customer service, ensuring product knowledge and satisfaction during sales interactions.
  • Assisted customers in selecting furniture pieces that fit their style and needs, enhancing overall shopping experience.
  • Maintained organized merchandise displays to improve accessibility and visual appeal for customers.

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  • Executed promotional campaigns by effectively communicating offers to customers, boosting sales engagement.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • President's Club 2023, 2024

Sales Agent

Parkway Memorial Gardens
Jackson, TN
06.2009 - 08.2022
  • Cultivated strong customer relationships through effective communication and personalized service.
  • Assisted clients in selecting suitable memorial products, enhancing customer satisfaction and engagement.
  • Educated families on available services, ensuring informed decision-making during difficult times.
  • Streamlined sales processes by implementing best practices for product presentations and client interactions.
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Achieved top performer status within the company due to consistent high sales numbers.
  • Maintained current knowledge of evolving changes in marketplace.

Office Administrative Assistant

Bledsoe Funeral Home
Jackson, TN
06.2007 - 08.2022
  • Managed scheduling and coordination of funeral services to ensure seamless operations.
  • Provided administrative support through efficient document preparation and record-keeping.
  • Assisted families with grief counseling resources, offering compassionate guidance during difficult times.
  • Processed client inquiries and maintained professional communication to enhance customer experience.
  • Developed organizational systems for inventory management of supplies and equipment.
  • Collaborated with funeral directors to coordinate logistics, ensuring adherence to family preferences and traditions.
  • Responded to inquiries from callers seeking information.
  • Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.

Specimen Processor

Jackson Madison County General Hospital
Jackson, TN
06.2007 - 04.2016
  • Processed biological specimens with precision, ensuring adherence to safety protocols and quality standards.
  • Followed safety protocols while handling hazardous materials.
  • Reduced errors in specimen data entry through meticulous attention to detail and thorough review processes.
  • Coordinated specimen collection and distribution, optimizing workflow efficiency within hospital departments.
  • Trained new staff on specimen processing procedures, fostering a culture of accuracy and compliance.

Education

Associates of Medical Assisting - Medical Assistant

High Tech Institute
Nashville
06-2005

High School Diploma -

Lexington High School
Lexington, Tennessee
05-2003

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance
  • Cash handling
  • Customer engagement
  • Retail sales
  • Reliability and punctuality
  • Flexible schedule
  • Product knowledge
  • Phone etiquette
  • POS system operations
  • Sales expertise
  • Suggestive selling
  • Customer follow-up
  • Data entry
  • Upselling and cross selling
  • Honest and dependable

Timeline

Retail Sales Associate

Ashley Furniture Homestore
08.2022 - Current

Sales Agent

Parkway Memorial Gardens
06.2009 - 08.2022

Office Administrative Assistant

Bledsoe Funeral Home
06.2007 - 08.2022

Specimen Processor

Jackson Madison County General Hospital
06.2007 - 04.2016

Associates of Medical Assisting - Medical Assistant

High Tech Institute

High School Diploma -

Lexington High School
Amelia Campbell