Amelia Dupes
Vonore
Summary
Dynamic team leader with a proven track record at JTEKT, excelling in quality improvement and team motivation. Enhanced productivity through effective workflow coordination and training initiatives, achieving significant reductions in downtime. Committed to safety and collaboration, fostering a high-performance environment that drives operational success.
Overview
14
14
years of professional experience
Work History
Team Leader
JTEKT
04.2024 - Current
- Led daily operations to ensure team alignment with production goals.
- Facilitated training sessions for new team members to enhance skill development.
- Coordinated workflow among departments to optimize efficiency and reduce downtime.
- Implemented quality control measures to maintain product standards and minimize defects.
- Fostered a collaborative team environment to promote information sharing and support.
- Resolved operational issues promptly to maintain continuity in production schedules.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Production Lead
JTEKT Automotive
01.2020 - 04.2024
- Supervised production line operations to ensure efficiency and quality standards.
- Trained new team members on safety protocols and operational procedures.
- Coordinated workflow schedules to optimize resource allocation and minimize downtime.
- Implemented process improvements that enhanced productivity and reduced waste.
- Conducted regular inspections to maintain equipment functionality and safety compliance.
- Trained new hires on production procedures, ensuring a quick ramp-up time and consistent performance levels across the team.
- Maintained safe work areas by keeping pathways and stations free of hazards and excess waste or materials.
Production Technician
JTEKT Automotive
06.2015 - 01.2020
- Operated and maintained production machinery to ensure efficient workflow.
- Conducted quality checks on products to maintain standards and reduce defects.
- Collaborated with team members to optimize production processes and improve output.
- Trained new technicians on safety protocols and equipment operation procedures.
Chiropractic Assistant
Madisonville Chiropractic
01.2014 - 04.2015
- Assisted in patient intake and data entry for efficient record management.
- Coordinated appointment scheduling to optimize office workflow and reduce wait times.
- Educated patients on treatment plans and home care instructions to enhance recovery outcomes.
- Managed inventory of chiropractic supplies, ensuring availability for daily operations.
- Collaborated with chiropractors to streamline patient treatment protocols and improve service delivery.
- Trained new staff on office procedures and patient care techniques, fostering a supportive environment.
- Oversaw billing processes, ensuring accuracy and compliance with insurance requirements.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Input patient data into computer system using Software and checked information for accuracy.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
Chiropractic Front Office Manager
Brown Chiropractic
01.2012 - 01.2014
- Oversaw front office operations, ensuring efficient patient scheduling and management.
- Trained and mentored staff on customer service protocols and office procedures.
- Implemented electronic health record (EHR) systems to streamline patient information retrieval.
- Developed and maintained relationships with insurance providers for optimal reimbursement processes.
- Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
- Maintained a clean and organized work environment, promoting a professional image of the hotel to guests.
Education
GED -
Sequoyah High School
Madisonville, TN05.2006
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Work Planning and Prioritization
- Documentation and reporting
- Quality improvement
- Safety
- Safety processes and procedures
Timeline
Team Leader
JTEKT
04.2024 - Current
Production Lead
JTEKT Automotive
01.2020 - 04.2024
Production Technician
JTEKT Automotive
06.2015 - 01.2020
Chiropractic Assistant
Madisonville Chiropractic
01.2014 - 04.2015
Chiropractic Front Office Manager
Brown Chiropractic
01.2012 - 01.2014
GED -
Sequoyah High School