Ametria Ervin
Munford
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
10
10
years of professional experience
Work History
Virtual Assistant, Transcriptionist, & Customer Support
Freelance Remote Jobs
08.2023 - Current
- Handled confidential information with discretion.
- Provided technical support to customers with software installation or troubleshooting issues.
- Maintained a database of client information including contact details, preferences.
- Organized and managed calendars, appointments, and travel arrangements for clients.
Military Police
Tennessee Army National Guard
08.2018 - Current
- Provided physical security for personnel, property, equipment, documents, and sensitive materials.
- Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
- Authored daily activity, incident, safety, repair and irregularity reports regarding equipment and property damage, theft, unauthorized presence or unusual occurrences.
Independent Driver
Lyft
08.2018 - Current
- Maintained detailed records of trips, including pick-up and drop-off times, mileage and fares collected.
- Ensured cleanliness of interior and exterior of vehicle at all times.
- Provided friendly customer service by greeting customers upon arrival, offering assistance with baggage handling and providing helpful directions upon request.
Material Handler
FedEx Express
10.2015 - 09.2024
- Managed work area cleanliness by following company guidelines for organization.
- Operated forklifts, pallet jacks, and other material handling equipment.
- Ensured compliance with safety regulations while operating material handling equipment.
Logistics Associate
Eversana
07.2022 - 12.2022
- Conducted regular inventory audits to ensure accuracy and integrity of stock levels.
- Participated in logistics planning and forecasting activities to meet future demand effectively.
- Ensured compliance with all applicable laws regarding health, safety, environment protection standards and regulations.
Pest Technician
Cook's Pest Control
04.2021 - 01.2022
- Maintained accurate records of services rendered including material used, labor hours expended, and other related costs.
- Documented all treatments performed on customer premises.
- Created reports summarizing activities of each service call, including inspection findings, materials used, recommendations made, and follow-up instructions given to the customer.
Education
Google Cybersecurity Certificate -
Coursera
08.2024
Medical Essential Billing & Coding -
Coursera
11.2023
Commercial Driver's License (Class A CDL) -
05.2022
Military Police Training -
Ft. Leonard Wood
MO05.2019
Honors Diploma -
Mitchell High School
05.2012
Skills
- Network security
- Data analysis
- Coding practices
- Customer service
- Inventory management
- Project management
- Attention to detail
- Problem solving
- Effective communication
- Expense tracking
- Cloud storage management
- Event planning
- Time management
- Data entry
- Travel planning
- Marketing support
- Email management
- Problem-solving
- Document preparation
- Verbal and written communication
- Report generation
- Meeting scheduling
- Multitasking and organization
- Transcription services
- Meeting documentation
- Online scheduling
- Task prioritization
- Spreadsheet management
- Internet research
- Team collaboration
- CRM management
- File organization
- Microsoft office
- Travel arrangements
- Clerical support
- Administrative support
- Telephone and email etiquette
- Confidentiality and data protection
- Teamwork and collaboration
- Procedure development
- Transcribe letters
- Issue response and resolution
- Client relations
- Technical proficiency
- Problem-solving abilities
Additional Information
Eligible for overseas military contracts, Experienced with handling confidential and sensitive information, Thrive under pressure in remote and fast-paced environments
Languages
- English, Fluent
- Nepali, Beginner
- Spanish, Beginner
Timeline
Virtual Assistant, Transcriptionist, & Customer Support
Freelance Remote Jobs
08.2023 - Current
Logistics Associate
Eversana
07.2022 - 12.2022
Pest Technician
Cook's Pest Control
04.2021 - 01.2022
Military Police
Tennessee Army National Guard
08.2018 - Current
Independent Driver
Lyft
08.2018 - Current
Material Handler
FedEx Express
10.2015 - 09.2024
Google Cybersecurity Certificate -
Coursera
Medical Essential Billing & Coding -
Coursera
Commercial Driver's License (Class A CDL) -
Military Police Training -
Ft. Leonard Wood
Honors Diploma -
Mitchell High School
Similar Profiles
Mary ogungbureMary ogungbure
Affiliate Marketing at Remote JobsAffiliate Marketing at Remote Jobs
Sagheer AnjumSagheer Anjum
Founder at Remote Jobs FeedFounder at Remote Jobs Feed
Andrew OxfordAndrew Oxford
Theatre Performer and Designer at Various Freelance JobsTheatre Performer and Designer at Various Freelance Jobs
Kailey BurkKailey Burk
Phone Operator at Bartlett Chamber of CommercePhone Operator at Bartlett Chamber of Commerce
Natalie RookNatalie Rook
Hair Stylist at Self EmployedHair Stylist at Self Employed