Amy Conard
Knoxville
Summary
Compassionate mental health professional experienced in cognitive behavioral therapy and mindfulness techniques. Demonstrated strengths in active listening, problem-solving, and empathy for diverse patient populations. Achieved improved patient outcomes through tailored treatment plans and the establishment of trust-based relationships.
Overview
25
25
years of professional experience
Work History
Foster Care Case Manager
Tennessee Department of Children's Services
07.2025 - Current
- Facilitated Child and Family Team Meetings to collaboratively address family needs and develop support strategies
- Develop and implement family permanency plans
- Evaluate strengths and needs of children and families
- Completed home studies to assess family dynamics and inform case planning
- Oversaw supervised visits between children and their families to ensure safety and compliance with regulations.
- Conduct face to face visits with children in custody to verify well-being
- Prepare for and attend court hearings
- Coordinate with community providers
- Maintained accurate documentation in TFacts to ensure compliance and support case management
Child and Family Specialist
Holston United Methodist Home for Children
03.2021 - Current
- Facilitated family counseling sessions with biological families to strengthen relationships and promote reunification
- Delivered individual counseling to foster children, fostering emotional resilience and coping skills
- Conduct comprehensive assessments to evaluate individual needs
- Develop and implement individual service plans
- Provide case management services
- Coordinate and communicate with school and other mental health professionals
- Implemented behavior management strategies to support positive development and address challenging behaviors
Peninsula Therapist
Covenant Health
01.2023 - 04.2025
- Facilitated IOP in residential group setting to support recovery and engagement.
- Provide individual therapy to adolescents
- Provide family therapy
- Facilitate Anger Management group
- Facilitate Grief Group
- Facilitate Suicide Survivor group
- Facilitate cottage groups
- Evaluated crisis situations to identify interventions and recommend effective strategies.
- Provided diagnosis to inform treatment planning and therapeutic interventions.
Care Coordinator System of Care Across Tennessee
Tennessee Voices
08.2019 - 03.2021
- Ensured high fidelity and quality in Wraparound Process to enhance support for families
- Complete assessments including CANS and Caregiver Strain
- Develop and implement Care Plans with family and team members
- Maintain up to date case records on each family
- Engaged local organizations to strengthen community partnerships and resources for families
Case Manager (Residential Program)
Smoky Mountain Children's Home
05.2016 - 08.2019
- Evaluated and de-escalated youth in crisis using Therapeutic Crisis Intervention to ensure safety and stability.
- Assessed youth's treatment needs through comprehensive evaluations to inform individualized care.
- Developed and monitored treatment plans to align with youth's evolving needs.
- Coordinate with other mental health professionals
- Communicate regularly with youth, families
Direct Care
The Florence Crittenton Agency
04.2015 - 04.2016
- Provided direct care and support for teen girls in alcohol/drug recovery program, fostering a safe environment for recovery.
- Completed TCI Therapeutic Crisis Intervention training to manage challenging behaviors effectively, ensuring a supportive atmosphere for clients.
- Obtained CPR and First Aid certification to maintain readiness for emergency situations, enhancing overall safety for clients.
Student Worker
Johnson University
01.2013 - 12.2015
- Supported students in navigating computer lab resources and troubleshooting issues
- Teaching Assistant test administration, grading, confidentiality
- Office worker proficient with Microsoft Word and Excel
Accounts Payable Clerk
Scott's Plumbing Company
03.2010 - 07.2012
- Started position as secretary to assist staff answering phones and scheduling jobs
- Processed billing for large contract jobs
- Started position as secretary to assist staff answering phones and scheduling jobs
Teaching Assistant (Special Ed)
Christenberry Elementary School
01.2008 - 06.2008
- Provided targeted sight reading instruction to children with autism and Down Syndrome, promoting literacy skills in an inclusive classroom environment.
- Supported children with special physical, emotional, and mental needs, fostering their well-being and developmental progress.
- Supported students with special needs in daily learning tasks.
- Assisted teachers in preparing instructional materials and classroom activities.
- Organized and maintained classroom supplies and resources effectively.
Court Clerk
Knoxville City Court
08.2004 - 08.2005
- Supported judge in courtroom operations to facilitate efficient proceedings.
- Collaborated with diverse groups, including attorneys and defendants, to ensure effective communication and understanding.
- Delivered customer service by addressing inquiries and resolving issues to enhance courtroom experience.
Lead Teacher
Broadway Baptist Daycare
05.2002 - 05.2003
- Facilitated enriching learning experiences for infants, fostering growth and development
- Provided a caring and safe environment
- Supported parents in feeling at ease and confident through regular communication and reassurance
Houseparent
Tennessee Baptist Children's Home
05.2001 - 05.2002
- Advanced from relief houseparent to lead houseparent for cottage of 8 teenage girls
- Monitored and supported school progress of residents to foster academic success
- Kept up with school progress
- Assigned daily chores to residents to encourage responsibility and teamwork
- Observed and documented client behavior to ensure compliance with guidelines
- Accompanied clients to medical and mental health appointments
Education
Master of Science - Mental Health and Wellness with Emphasis on Family Dynamics
Grand Canyon University
Phoenix10-2019
Bachelor of Science - Human Services: Counseling Concentration
Johnson University
Knoxville12-2015
Bachelor of Science - Bible and Theology
Johnson University
Knoxville12-2015
Skills
- Client assessments
- Crisis intervention
- Mental health assessment
- Child advocacy
- Family support
- Motivational interviewing
- Community outreach
- Case documentation
- Strategic planning
- Team collaboration
- Effective communication
- Verbal communication
- Conflict resolution
- Interpersonal skills
- Microsoft Office proficiency
- Adaptability and flexibility
ACTIVITIES
Former Mobile Meals Volunteer Former Girl Scout Leader Former Mobile Meals Volunteer Former Girl Scout Leader
Timeline
Foster Care Case Manager
Tennessee Department of Children's Services
07.2025 - Current
Peninsula Therapist
Covenant Health
01.2023 - 04.2025
Child and Family Specialist
Holston United Methodist Home for Children
03.2021 - Current
Care Coordinator System of Care Across Tennessee
Tennessee Voices
08.2019 - 03.2021
Case Manager (Residential Program)
Smoky Mountain Children's Home
05.2016 - 08.2019
Direct Care
The Florence Crittenton Agency
04.2015 - 04.2016
Student Worker
Johnson University
01.2013 - 12.2015
Accounts Payable Clerk
Scott's Plumbing Company
03.2010 - 07.2012
Teaching Assistant (Special Ed)
Christenberry Elementary School
01.2008 - 06.2008
Court Clerk
Knoxville City Court
08.2004 - 08.2005
Lead Teacher
Broadway Baptist Daycare
05.2002 - 05.2003
Houseparent
Tennessee Baptist Children's Home
05.2001 - 05.2002
Master of Science - Mental Health and Wellness with Emphasis on Family Dynamics
Grand Canyon University
Bachelor of Science - Human Services: Counseling Concentration
Johnson University
Bachelor of Science - Bible and Theology
Johnson University