Amy Crawford
Kingsport,TN
Summary
Accomplished RN Supervisor at Holston Rehabilitation, adept in clinical leadership and nursing documentation, significantly improved patient satisfaction and reduced readmission rates. Excelled in fostering interdisciplinary collaboration and mentoring staff, ensuring high-quality care and operational efficiency. Demonstrated expertise in patient safety and staff scheduling, maintaining exemplary standards within budget constraints. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
RN Supervisor
Holston Rehabilitation
09.2013 - Current
- Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff and families regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
- Consistently acted as a strong advocate for patients and their families, ensuring that their needs were met while navigating complex healthcare systems.
- Improved patient satisfaction scores by fostering a collaborative and supportive team environment.
- Cultivated an atmosphere of teamwork and open communication among staff members, resulting in a more cohesive work environment and greater job satisfaction for the nursing team.
- Established strong relationships with interdisciplinary teams for seamless coordination of patient care services.
- Ensured accurate documentation of patient information in electronic medical records system for optimal data integrity and accessibility across healthcare providers.
- Decreased hospital readmission rates through diligent monitoring of high-risk patients and proactive interventions as needed.
- Reduced medication errors by providing thorough training and supervision to nursing staff.
- Successfully managed resources within budget constraints while maintaining high-quality care standards for all patients served in the unit.
- Streamlined nurse scheduling, ensuring adequate coverage and minimizing overtime expenses.
- Maintained regulatory compliance by conducting regular audits, reviews, and updates on policies and procedures.
- Onboarded new employees through orientation meetings and training sessions before deployment to different departments.
- Communicated with patients, ensuring that medical information was kept private.
Education
Nursing
Northeast State Community College
Blountville, TN05.2011
Skills
- Clinical assessment
- Nursing Documentation
- Clinical Leadership
- Quality Improvement
- Patient Safety
- Training and mentoring
- Multidisciplinary team collaboration
- Staff Scheduling
- Administrative Staff Supervision
Timeline
RN Supervisor
Holston Rehabilitation
09.2013 - Current
Nursing
Northeast State Community College
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