AMY KELSEY

HOUSE MANAGER

Buffalo River Services

Lawrenceburg, Tennessee

01.2003 - Current

Adapted quickly to last-minute changes in plans or circumstances without compromising on quality or results.
Ensured security protocols were followed throughout property, maintaining safe environment for family members at all times.
Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
Oversaw budget to manage expenditures and control costs.
Managed day-to-day operation of home to comply with regulations and agency standards.
Facilitated communication between family members regarding important updates or decisions related to house manager role.
Established atmosphere of trust, respect, and professionalism within household, fostering positive environment for both family members and staff.
Proactively identified potential issues or conflicts within household/ office continue work to resolve them in timely and effective manner.
Managed household budgets, analyzing expenses, and making recommendations for cost-saving measures.
Assisted residents with daily hygiene and living tasks.
Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
Conducted regular performance evaluations of staff members in order to identify areas for improvement or recognition.
Streamlined communication among staff for optimal productivity and coordination of tasks.
Improved household efficiency by implementing detailed schedules and routines for staff members.
Improved staff morale and retention, recognizing and rewarding outstanding performance.
Fostered culture of excellence within household staff, setting high standards and leading by example.
Scheduled and prioritized tasks to staff, overseeing work completion.
Implemented daily, weekly and monthly cleaning routines for staff to follow.
Trained and mentored new staff on cleaning and safety protocols.
Evaluated employee performance and recommended promotions, transfers and dismissals.
Maintained required records of work hours, budgets and payrolls.
Monitored staff performance and provided feedback to drive productivity.
Worked timespan of office as residential office program assistant. preformed task of building spread sheets monitoring staff and performances .. delegating duties as needed.. drug testing as needed for new hires.. daily computer skills of billing for clients ...