Summary
Overview
Work History
Education
Skills
Timeline
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Amy Lawhorne

Greeneville

Summary

Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.

Overview

5
5
years of professional experience

Work History

Delivery Driver

742 Logistics
Mills River
07.2020 - 03.2021
  • Delivered packages efficiently to various locations within designated routes.
  • Conducted vehicle inspections and maintained cleanliness for safe operations.

Customer Service Agent

Sykes Enterprises, Incorporated
Morristown
03.2021 - 10.2021
  • Boosted productivity by maintaining strong call control and quickly working through scripts to address diverse problems.
  • Managed high-volume of inbound and outbound customer calls.
  • Reviewed files, records and other obtained documents to respond to customer requests.

Newspaper Carrier

Greeneville Sun, The
Greeneville
10.2021 - 01.2023
  • Delivered newspapers daily to residential and commercial locations efficiently.
  • Managed routes to ensure timely distribution and customer satisfaction.

Transportation Driver

ETHRA
Knoxville
02.2023 - 08.2024
  • Transported clients safely to various destinations across the service area.
  • Conducted regular vehicle inspections for safety and maintenance compliance.

Mailroom Inserter

Greeneville Sun, The
Greeneville
08.2024 - Current
  • Operated inserting machines to assemble printed materials efficiently.
  • Maintained quality control by inspecting finished products for defects.

Education

High School Diploma -

Whitwell High School
Whitwell, TN
05-1993

CNA - Certified Nursing Assistant

D&S Diversified
Chattanooga, TN
05-2009

Skills

  • Troubleshooting
  • Delivery logistics
  • Inventory verification
  • Customer satisfaction
  • Transportation compliance
  • Call center operations
  • Route management
  • Inserting machine operation
  • Quality control inspections

Timeline

Mailroom Inserter

Greeneville Sun, The
08.2024 - Current

Transportation Driver

ETHRA
02.2023 - 08.2024

Newspaper Carrier

Greeneville Sun, The
10.2021 - 01.2023

Customer Service Agent

Sykes Enterprises, Incorporated
03.2021 - 10.2021

Delivery Driver

742 Logistics
07.2020 - 03.2021

High School Diploma -

Whitwell High School

CNA - Certified Nursing Assistant

D&S Diversified

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Amy Lawhorne