AMYRA DONALD
Memphis
Summary
Motivated Healthcare Administration student with strong organizational, communication, and problem-solving skills. Experienced in customer service and administrative support with a passion for improving healthcare operations and patient experiences. Seeking an internship or entry-level healthcare administrative position where I can apply my academic knowledge and continue developing professional skills.
Overview
7
7
years of professional experience
Work History
Floral Lead
Kroger
Bartlett, TN
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
Customer Service Associate
Retail Solutions Inc.
Memphis, TN
05.2022 - 02.2025
- Assisted customers with questions and concerns in a professional manner.
- Processed transactions accurately and efficiently.
- Maintained detailed records and documentation.
- Worked collaboratively with team members to meet organizational goals.
- Developed strong communication and conflict-resolution skills.
Administrative Assistant
Community Services Center
Memphis, TN
01.2019 - 12.2022
- Answer and direct incoming phone calls.
- Schedule appointments and maintain calendars.
- Organize and maintain confidential records.
- Provide excellent customer service to clients and visitors.
- Perform data entry and general office support duties.
Education
No Degree - Healthcare Administration
Campus
Sacramento, California06.2026
High School Diploma - undefined
Penn Foster Career School
Scranton, PA05.2018
Skills
- Healthcare Administration
- Electronic Health Records (EHR)
- Microsoft Excel
- Data Entry
- Customer Service
- Written and Verbal Communication
- Medical Terminology
- Microsoft Word
- Microsoft PowerPoint
- Scheduling and Appointment Coordination
- Record Management
- Team Collaboration
Timeline
Floral Lead
Kroger
07.2024 - Current
Customer Service Associate
Retail Solutions Inc.
05.2022 - 02.2025
Administrative Assistant
Community Services Center
01.2019 - 12.2022
High School Diploma - undefined
Penn Foster Career School
No Degree - Healthcare Administration
Campus