Ana Susano
Brentwood
Summary
Dependable and professional individual providing effective and comprehensive support to senior-level management across diverse disciplines. Capable of handling a wide range of responsibilities while maintaining confidentiality and exhibiting exceptional time management and organizational skills. Adaptable to changing situations, ensuring order and productivity are upheld consistently.
Overview
18
18
years of professional experience
Work History
Executive/ Personal Assistant to President / CEO
Tivity Health
08.2020 - Current
- Provided advanced Administrative Support to the CEO
- Primary contact/ administrator with the Board of Trustees, Board Meetings
- Prepared meeting agendas and materials to ensure productive discussions during board meetings or executive sessions.
- Provided assistance to all members of the Executive Leadership Team
- Handled sensitive materials and information with discretion, privacy and confidentiality
- Considerable calendar scheduling for CEO as well as Executive Leadership Team
- Adaptable to changing situations while maintaining order and productivity
- Processed and reconciled weekly travel expenses for CEO & CFO
- Served as a liaison between the executive office and human resources department to streamline employee-related matters resolution process.
- Supported financial management processes by assisting with budget planning and expense tracking.
- Implemented time management strategies for executives, resulting in improved prioritization and delegation of tasks.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Senior Executive Assistant to President / CEO
Lee Company
08.2018 - 08.2020
- Provided advanced Administrative Support to the CEO
- Primary contact/ administrator with the Board of Trustees, Board Meetings
- Provided assistance to the Executive Team
- Administrator for Company Events
- Handled sensitive materials and information with discretion, privacy and confidentiality
- Considerable calendar scheduling, handling mail, telephones, researching and organizing materials
- Adaptable to changing situations while maintaining order and productivity
- Oversaw office duties, maintained office supplies
- Processed travel expenses and reimbursements for executive team and senior management group.
- Improved office efficiency with the implementation of organized filing systems and document management processes.
Senior Executive Assistant to President/CEO, CMO & COO
TriStar Centennial Medical Center
08.2015 - 08.2018
- Provided advanced Administrative Support to the CEO and C's
- Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for five executives.
- Provided assistance to the Administration Team
- Patient Experience lead creating data reports, dashboards and Press Ganey Communications
- Handled sensitive materials and information with discretion, privacy and confidentiality
- Oversaw office duties, maintained office supplies
- Communication and correspondence with vendors for the administrative office
- Processed travel expenses and reimbursements for executive team and senior management group.
- Primary contact/ administrator with the Board of Trustees, Board Meetings, and Events
- Primary contact / administrator with the Department of Directors, Leadership Council Medical Executive Committee (Interim), and Nursing Directors/ Leadership and Managers
- Considerable calendar scheduling, handling mail, telephones, researching and organizing materials
- Ability to follow instructions well and make decisions with no supervision
- Adaptable to changing situations while maintaining order and productivity
Senior Executive Assistant to OHL International President and CIO
OHL(now Geodis)
07.2012 - 08.2015
- Provided advanced Administrative Support to the President of OHLI and OHL CIO
- Provided assistance to the International Global SVP's, BU's and CIO's direct reports
- Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for four executives.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Responsible for record keeping and maintaining accuracy of all Domestic/International contracts
- Maintained professionalism while handling sensitive information by adhering to strict confidentiality protocols at all times.
- Optimized time management practices with the creation of comprehensive itineraries for executive travel plans both domestically and internationally.
- Event Planning for meetings/ conferences
- Arriet Coordinator and Administrator
- ExpenseNet Administrator
Senior Management Assistant to CEO and SVP
Tennessee Valley Authority
07.2010 - 07.2012
- Provided advanced Administrative Support to the CEO organization
- Served as support assistant for the TVA Board of Directors
- Administrative Manager for C-Suite Administrative Assistants
- Upheld strict timetables by maintaining accurate, balanced calendars.
- Processed and reconciled monthly travel expenses and corporate credit card expenses for the CEO organization
- Managed mail and both incoming and outgoing correspondence, mail, and emails for the CEO and TVA Board.
- Handled all travel and meeting arrangements
- Facilitated interdepartmental collaborations to streamline workflows, increasing overall operational efficiency.
- Assisted the OCEO Senior Advisors with projects, meetings, and special events
Administration
Knox County Government
01.2009 - 07.2010
- Provided advanced Administrative Support
- Managed daily court functions
- Filing
Executive/Personal Assistant to Former U.S. Ambassador Steven Green
Greenstreet Partners
04.2008 - 07.2008
- Executive Assistant to the Ambassador and CEO
- Primary contact / Personal Assistant to the Green Family and Family Foundation
- Handled sensitive materials and information with discretion, privacy and confidentiality
- Organized travel itineraries, both domestic and international
- Event Planner for luncheons, dinner parties, and charity events
- Served as personal liaison with media and other philanthropic organizations
- Managed the daily office functions, including correspondence and emails
Senior Executive / Personal Assistant to CEO
Lionstone Development / The Ritz Carlton South Beach
10.2006 - 04.2008
- Provided senior level administrative support to the CEO
- Primary contact for the Lowenstein Family and extended family
- Administrative Manager for C-Suite Administrative Assistants
- Handled sensitive materials and information with discretion, privacy and confidentiality
- Organized travel itineraries, both domestic and international
- Processed and reconciled monthly travel expenses and corporate credit card expenses for the CEO office
- Responsible for the new hire process, including previewing resumes and setting up interviews
- Considerable calendar scheduling, handling mail and telephones, researching and organizing materials for the CEO
- Event Planner for luncheons, dinner parties, and charity events
- Developed an organizational task system for all projects
- Maintained excellent personal and business relationships on behalf of the CEO
- Accompanied the CEO on international travel visits for Caribbean and European Development
Education
Bachelor of Science - Liberal Studies, Minor in Business Administration
Belmont University
Nashville12-2018
Skills
- Office administration
- Strong work ethic
- Time management
- Travel coordination
- Multitasking and organization
- Discretion and confidentiality
- Executive support
- Calendar management
- Meeting planning
- Expense reporting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Executive/ Personal Assistant to President / CEO
Tivity Health
08.2020 - Current
Senior Executive Assistant to President / CEO
Lee Company
08.2018 - 08.2020
Senior Executive Assistant to President/CEO, CMO & COO
TriStar Centennial Medical Center
08.2015 - 08.2018
Senior Executive Assistant to OHL International President and CIO
OHL(now Geodis)
07.2012 - 08.2015
Senior Management Assistant to CEO and SVP
Tennessee Valley Authority
07.2010 - 07.2012
Administration
Knox County Government
01.2009 - 07.2010
Executive/Personal Assistant to Former U.S. Ambassador Steven Green
Greenstreet Partners
04.2008 - 07.2008
Senior Executive / Personal Assistant to CEO
Lionstone Development / The Ritz Carlton South Beach
10.2006 - 04.2008
Bachelor of Science - Liberal Studies, Minor in Business Administration
Belmont University
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