Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Analina Richardson

Cleveland

Summary

Dedicated professional with a strong work ethic and a commitment to continuous learning. Proven adaptability in fast-paced environments, ensuring timely and accurate task completion. Experienced in both warehouse operations and customer service, contributing to efficient workflow and enhanced customer satisfaction.

Overview

13
13
years of professional experience

Work History

Optometric Technician

Dr. Carlson and Associates
Chattanooga
03.2025 - Current
  • Assisted patients with eye exams and provided comprehensive support.
  • Prepared examination rooms and ensured all equipment was sanitized and ready.
  • Managed patient records and maintained confidentiality of sensitive information.
  • Communicated effectively with patients to gather medical history and concerns.
  • Scheduled appointments and coordinated patient flow for efficient service delivery.
  • Answered phone calls from customers inquiring about services offered by the practice.
  • Checked patient records for accuracy and updated them when necessary.

Office Worker

American Rooter and Portables
Cleveland
06.2022 - 03.2025
  • Assisted customers by efficiently answering phone inquiries.
  • Coordinated scheduling for equipment deliveries and pickups.
  • Created invoices and processed payments promptly.

Order Picker

Amazon
Charleston
03.2020 - 06.2022
  • Retrieved items from shelves using handheld scanners for accurate order fulfillment.
  • Collaborated with team members to coordinate order picking and packing processes.
  • Inspected products for quality before packing to prevent shipping errors.
  • Followed safety protocols while handling materials and operating equipment in the warehouse.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.

Server

Tako Yaki Restaurant
Cleveland
02.2015 - 03.2020
  • Provided exceptional customer service in a fast-paced dining environment.
  • Managed food and beverage orders efficiently using POS systems.
  • Assisted in training new servers on restaurant procedures and menu items.
  • Maintained cleanliness and organization of dining area and service stations.
  • Resolved customer inquiries and complaints with professionalism and care.
  • Supported team during peak hours by managing multiple tables effectively.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Cashier Team Lead

Food Lion
Cleveland
09.2012 - 11.2014
  • Supervised cashier staff to ensure efficient customer service and smooth operations.
  • Trained new cashiers on register systems and company policies.
  • Managed cash drawers, ensuring accurate cash handling and accountability.
  • Assisted customers with inquiries, providing friendly and knowledgeable support.
  • Performed daily opening and closing procedures for the register area.

Education

High School Diploma -

Walker Valley High School
Cleveland
05-2012

Skills

  • Equipment operation
  • Product picking and packaging
  • Customer service
  • Adaptability in fast-paced
  • Quickbooks
  • Professionalism and etiquette

References

References available upon request.

Timeline

Optometric Technician

Dr. Carlson and Associates
03.2025 - Current

Office Worker

American Rooter and Portables
06.2022 - 03.2025

Order Picker

Amazon
03.2020 - 06.2022

Server

Tako Yaki Restaurant
02.2015 - 03.2020

Cashier Team Lead

Food Lion
09.2012 - 11.2014

High School Diploma -

Walker Valley High School

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Analina Richardson