Anastasia Garcia
Goodlettsville
Summary
Human resources professional with comprehensive background in payroll management and employee benefits administration. Proven ability to streamline payroll processes and enhance compliance with evolving regulations. Known for fostering collaborative team environments and achieving organizational goals through adaptability and reliability.
Experienced with financial record management, data entry, and reconciliation in construction accounting environments. Utilizes accounting software and tools to enhance efficiency and accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hr/Payroll Manager
Smith Constructors Inc
12.2023 - Current
- Ensured timely payment of employee wages with meticulous attention to detail and strict adherence to deadlines.
- Worked closely with the accounting department to reconcile payroll expenses and ensure accurate financial reporting.
- Maintained compliance with federal, state, and local regulations by staying up-to-date on tax laws and other relevant legislation.
- Developed customized reports that provided valuable insights into labor costs trends, allowing management to make informed decisions about staffing levels and compensation packages.
- Provided excellent customer service through prompt resolution of inquiries from employees related to their pay, benefits, and deductions.
- Coordinated efforts across multiple departments during annual salary review process resulting in fair adjustments based on performance evaluations and market conditions.
- Participated in the creation of a company-wide employee handbook outlining payroll policies and procedures, which increased overall awareness and understanding among staff members.
- Maintained strict confidentiality regarding employees'' personal information and financial data, ensuring trust in the integrity of the payroll department.
- Reduced payroll errors by conducting thorough audits and implementing corrective actions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Processed payroll garnishments such as tax liens and child support.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Accounting Assistant/Assistant Office Manager
Summit Constructors
04.2022 - 12.2023
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Facilitated smooth financial audits by maintaining organized records and providing necessary documentation to auditors.
- Contributed to the development of a positive work environment, fostering strong relationships with colleagues and supervisors.
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Matched purchase orders with invoices and recorded necessary information.
- Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Streamlined office procedures by implementing efficient filing systems and managing schedules.
- Served as liaison between management and staff, effectively resolving conflicts and fostering positive relationships.
Tech Support Representative
Asurion
07.2015 - 05.2021
- Utilized CRM software to track interactions, maintaining organized customer records.
- Resolved customer inquiries by providing clear and accurate information, enhancing customer satisfaction.
- Analyzed customer feedback to identify trends, informing service enhancements.
- Collaborated with cross-functional teams to address customer feedback, promoting product improvements.
- Conducted follow-up calls to ensure resolution, strengthening customer relationships.
- Maintained high levels of customer satisfaction with proactive follow-ups and clear communication.
- Actively participated in team meetings, sharing insights on best practices and potential improvements.
- Reduced overall average handle time by identifying underlying root causes behind common user inquiries.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Monitored system performance to identify potential issues.
- Responded to customer inquiries and provided technical assistance over phone.
Education
Associate of Arts - Business Administration
Moultire Technical College
Moultrie, GASkills
- Payroll software expertise
- HR policies development
- Onboarding processes
- Employee relations
- Recruitment strategies
- Garnishments processing
- Tax regulations
- HR support
- Data entry
- Data management
- Accounting principles
- Accounting Software
- Microsoft Excel
- Journal entries
- Invoicing and collections
- Accounts payable
- Strong communication skills
Certification
- CPR/AED Certification
Languages
Spanish
Native or Bilingual
Timeline
Hr/Payroll Manager
Smith Constructors Inc
12.2023 - Current
Accounting Assistant/Assistant Office Manager
Summit Constructors
04.2022 - 12.2023
Tech Support Representative
Asurion
07.2015 - 05.2021
Associate of Arts - Business Administration
Moultire Technical College
Similar Profiles
Sandra VarelaSandra Varela
Student Services Coordinator at Smith Chason College | WCUI School of Medical Imaging | Smith Chason School of NursingStudent Services Coordinator at Smith Chason College | WCUI School of Medical Imaging | Smith Chason School of Nursing
Madison SheltonMadison Shelton
Food Truck Operator at Smith Bbq/ Pam SmithFood Truck Operator at Smith Bbq/ Pam Smith
Nathan MillerNathan Miller
Barista at Kings Coffee and Books at Mark Smith & Helen SmithBarista at Kings Coffee and Books at Mark Smith & Helen Smith
Crystal KurekCrystal Kurek
Music & Drama Teacher at St. Edward SchoolMusic & Drama Teacher at St. Edward School
Kaylee LaBergeKaylee LaBerge
Daycare Worker at Creative CornerDaycare Worker at Creative Corner