Andi Houston Jeane
Chattanooga
Summary
Strategic healthcare executive with a Master of Science in Nursing in Nursing Administration and NEA-BC certification. Proven expertise in enhancing clinical outcomes and performance in complex environments. Skilled in developing leadership teams and strengthening compliance frameworks. Experienced in navigating organizations through crises and delivering results in high-acuity scenarios.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Chief Operating Officer
Quality Correctional Health Care (QCHC)
Chattanooga
10.2025 - 04.2026
- Provide executive oversight for multi-state correctional healthcare operations, ensuring quality, fiscal responsibility, and compliance with state and federal standards.
- Collaborate with the CEO and legal counsel on risk mitigation, contract management, and operational strategy.
- Guide senior leadership through data-driven decisions balancing patient safety, financial integrity, and corporate growth.
- Analyzed operational workflows to identify areas for improvement and optimization.
- Established plans to enhance productivity, operational performance, and staff retention.
- Fostered relationships with stakeholders to support quality health services in corrections.
- Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
Chief Nursing Officer
Quality Correctional Health Care (QCHC)
Chattanooga
05.2025 - 04.2026
- Directed nursing leadership across multiple states, ensuring compliance with policy development and improving clinical quality initiatives.
- Monitored nursing staff performance to uphold professional standards and ensure high-quality patient care.
- Collaborated with multidisciplinary teams to enhance health services delivery and improve patient outcomes.
- Analyzed data from various sources such as surveys, metrics and reports to identify areas needing improvement in patient satisfaction or outcomes.
- Developed corrective action plans addressing regulatory findings and risk management reviews.
- Provided expert advice on adverse event investigations, mortality reviews, and litigation support in medical and correctional environments.
- Represented the organization at conferences, seminars and other events related to nursing practice.
Regional Director of Nursing – East Tennessee
Quality Correctional Health Care (QCHC)
06.2024 - 04.2026
- Oversaw operations for multiple correctional facilities, ensuring contract compliance and adherence to NCCHC standards to enhance service delivery.
- Managed multimillion-dollar budgets, optimizing staffing models to align financial resources with quality care outcomes.
- Partner with jail administrators and sheriffs to resolve healthcare and operational concerns through evidence-based solutions.
- Analyzed health data trends to inform policy decisions and program development.
- Identified opportunities for process improvements within the region's operations and led implementation efforts accordingly.
- Maintained relationships with key stakeholders, including customers, suppliers, government officials, and industry associations, promoting goodwill towards the organization.
Nurse Manager
Erlanger Behavioral Health
Chattanooga
10.2023 - 06.2024
- Directed daily operations of behavioral health satellite facility, ensuring survey readiness and compliance with regulations.
- Implemented quality-improvement initiatives to reduce deficiencies and enhance patient outcomes.
- Supervised multidisciplinary teams, fostering professionalism and collaboration to enhance patient care.
- Collaborated with departments to optimize processes, directly contributing to improved patient outcomes.
- Coordinated patient admissions, discharges, and transfers efficiently within the facility.
- Conducted regular performance evaluations for nursing staff and provided feedback.
- Monitored quality assurance activities for compliance with standards of care.
- Assisted with budgeting process by forecasting staffing needs and supplies.
- Participated in strategic planning initiatives designed to improve overall operations.
Associate Broker
Nu Vision Realty
Chattanooga
06.2019 - 04.2024
- Advised clients on mortgage and property conditions, negotiated contracts, and facilitated transactions that met client needs and expectations.
- Negotiated and executed contracts ensuring legal compliance.
- Conducted market analyses to determine optimal pricing, enhancing property visibility and appeal in competitive markets.
- Coordinated closings with attorneys, lenders, title companies, and contractors to ensure smooth transaction processes and compliance.
- Bought, renovated, and flipped properties, demonstrating entrepreneurial insight and financial acumen.
- Supported agency leadership in recruitment and operational management.
Home Health Behavioral Health Case Manager
AccentCare
Chattanooga
02.2023 - 11.2023
- Managed complex home health cases, conducted thorough assessments, and crafted individualized care plans to enhance client outcomes.
- Delivered grief counseling, CBT, and family education to support mental health and recovery.
- Developed individualized care plans in collaboration with multidisciplinary teams.
- Coordinated resources and services to align with client treatment goals, ensuring comprehensive support and continuity of care.
- Provided crisis intervention and support during critical situations for clients.
- Advocated for clients' needs within healthcare systems, facilitating access to appropriate care and resources.
- Advised family members about available resources for providing support to their loved ones with mental illness.
Charge Nurse – Inpatient Psychiatric
Tennova Behavioral Health
Cleveland
03.2022 - 03.2023
- Led crisis prevention and de-escalation interventions, reducing patient and staff injuries.
- Directed unit staff and promoted quality care for diverse patients.
- Coordinated admissions and therapy sessions to enhance patient-centered care.
- Provided direct care to psychiatric patients while maintaining unit safety and compliance.
- Precepted new nurses by orienting to unit policies, coaching clinical skills, and mentoring on professional development.
- Participated in quality improvement initiatives to uphold best practice standards within the unit.
Registered Nurse – Child & Adolescent
Parkridge Valley Hospital
Chattanooga
01.2022 - 01.2023
- Directed pediatric psychiatric care and developed comprehensive treatment plans.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Instructed patients and families on health management strategies and treatment options.
- Assisted in emergency situations by providing immediate care and support.
- Utilized critical thinking skills to assess clinical situations quickly and accurately.
- Demonstrated adaptability and leadership through effective management during staffing shortages.
- Mentored new nursing staff on hospital policies and best practices.
Esthetics Nurse / Owner Operator
BodyBrite
Metairie
05.2014 - 10.2017
- Founded and operated a non-invasive medical esthetics business offering evidence-based skincare and laser treatments.
- Managed operations, staffing, payroll, and compliance with state health and safety regulations.
- Trained staff in infection control and equipment operation while developing marketing strategies to drive profitability.
- Developed targeted marketing strategies that increased brand visibility and fostered customer engagement.
- Trained and mentored staff on best practices and customer service standards.
- Implemented quality control measures to maintain high product standards.
- Conducted market research to pinpoint trends and identify growth opportunities for business expansion.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Negotiated contracts with vendors for supplies and services.
- Created customer service policy that enhanced customer satisfaction and loyalty.
- Ensured compliance with all local laws and regulations related to the business operations.
- Updated website content regularly according to current trends within target markets.
- Developed business from the ground up and prepared records and operations for smooth handover to new owners.
Operating Room Circulator
LSU Interim Hospital
New Orleans
03.2012 - 05.2013
- Assisted in trauma, cardiac, orthopedic, and plastic surgery cases in a Level I trauma center.
- Maintained sterile field while training new OR nurses to uphold safety standards.
- Demonstrated knowledge of emergency response protocols in case of an adverse event or complication.
- Communicated with surgeons regarding status of instruments and supplies throughout procedures.
- Assisted in the preparation of the operating room for surgical procedures by ensuring that all necessary supplies and equipment were available.
- Ensured that all medical staff were aware of relevant safety regulations and standards prior to entering the OR.
- Maintained sterility within the OR environment by adhering to strict aseptic technique guidelines throughout each procedure.
- Participated in quality improvement initiatives to enhance patient safety and satisfaction outcomes.
- Followed hospital policies and procedures to ensure safety for patients and staff in the OR.
Clinical Research Nurse
Benchmark Research
New Orleans
06.2011 - 06.2012
- Conducted clinical trials, maintained regulatory documentation, and supported principal investigators.
- Ensured ethical compliance with all study protocols.
- Managed data collection and documentation for clinical research protocols, ensuring accuracy and compliance.
- Educated patients on trial participation, procedures, and potential side effects to enhance understanding and informed consent.
- Assisted with the preparation of regulatory documents for submission to appropriate agencies such as IRB and IEC or FDA.
- Performed physical assessments on study participants according to protocol guidelines.
- Ensured compliance with ethical standards while conducting research activities.
- Documented and reported adverse events promptly to facilitate patient safety and regulatory compliance.
- Collected, processed, and analyzed data from clinical trials.
Education
Master of Science - Nursing, Nurse Administrator
Arkansas State University
Jonesboro, ARBachelor of Science - Nursing
Louisiana State Health Sciences Center
New Orleans, LAAssociate of General Studies - Biological Sciences
Delgado Community College
New Orleans, LASkills
- Multi-Site Operations Management
- Financial oversight
- Regulatory compliance
- Operational Efficiency
- Quality improvement
- Crisis management
- Strategic leadership
- Executive decision-making
- Change management
- Stakeholder engagement
- Team building
Certification
- Nurse Executive Advanced-Board Certified (NEA-BC)
- Certified Correctional Health Professional Registered Nurse (CCHP-RN)
- Legal Nurse Consultant – University of Tennessee at Knoxville
- American Red Cross Basic Life Support
Credentials
- MSN
- RN
- NEA-BC
- CCHP-RN
Timeline
Chief Operating Officer
Quality Correctional Health Care (QCHC)
10.2025 - 04.2026
Chief Nursing Officer
Quality Correctional Health Care (QCHC)
05.2025 - 04.2026
Regional Director of Nursing – East Tennessee
Quality Correctional Health Care (QCHC)
06.2024 - 04.2026
Nurse Manager
Erlanger Behavioral Health
10.2023 - 06.2024
Home Health Behavioral Health Case Manager
AccentCare
02.2023 - 11.2023
Charge Nurse – Inpatient Psychiatric
Tennova Behavioral Health
03.2022 - 03.2023
Registered Nurse – Child & Adolescent
Parkridge Valley Hospital
01.2022 - 01.2023
Associate Broker
Nu Vision Realty
06.2019 - 04.2024
Esthetics Nurse / Owner Operator
BodyBrite
05.2014 - 10.2017
Operating Room Circulator
LSU Interim Hospital
03.2012 - 05.2013
Clinical Research Nurse
Benchmark Research
06.2011 - 06.2012
Master of Science - Nursing, Nurse Administrator
Arkansas State University
Bachelor of Science - Nursing
Louisiana State Health Sciences Center
Associate of General Studies - Biological Sciences
Delgado Community College