Andre Branch
Smyrna
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
17
17
years of professional experience
Work History
General Manager
America's Car-Mart
07.2021 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Mobile Retail Expert
T-Mobile USA
08.2014 - 07.2021
- Motivate team members or independent worker with an aptitude for success
- Engaged in friendly conversation with customer to better uncover individual needs.
- Successful track record in sales, and budgeting forecasting
- Accurate ability to complete tasks with attention to detail, speed and accuracy
- Proactively implemented problem solving skills to increase revenue
- Dedicated to effective and innovative management techniques to ensure the success .
Relationship Manager / Team Lead
Fifth-Third Bank
08.2010 - 08.2014
- Promoting and marketing the branch and its products
- Meeting with customers and resolving any problems or complaints
- Prepares financial statements and analysis for branch
- Oversees budget reports, preparation of budgets, and analysis of budgets
- Encouraging to team and staff; able to mentor and lead
- Documents and interprets complicated financial information for bank clients
- In-depth understanding of branch bank and its position in the industry
- Advanced knowledge of banking and finance best practices, laws, standards, and state/national regulations
Branch Manager
US Bank
04.2006 - 08.2010
- Oversees all business transactions and practices within span of control, ensuring compliance with all regulations, bank policies, procedures, and internal audit requirements
- Ensures a consistent optimal customer experience at assigned branch
- This may include sharing responsibility greeting customers and processing transactions to ensure customers bank when, where, and how they want
- Maintains relationships with Line of Business partners who assist customers when more complex financial needs are discovered
- Team responsible for significantly impacting new revenue generation through identifying customer needs and providing appropriate guidance
Education
Associate Degree - Business Administration
University of Tennessee
1998
Skills
- Excellent critical thinking capacity and application
- Adept at performing under pressure or on tight deadlines
- Strong work ethic and drive to perform
- Skilled in both written and spoken communication
- Able to work alone or among a larger group
Timeline
General Manager
America's Car-Mart
07.2021 - Current
Mobile Retail Expert
T-Mobile USA
08.2014 - 07.2021
Relationship Manager / Team Lead
Fifth-Third Bank
08.2010 - 08.2014
Branch Manager
US Bank
04.2006 - 08.2010
Associate Degree - Business Administration
University of Tennessee
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