Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Andre Campbell

Nashville

Summary

Enthusiastic and resourceful professional with over 15 years of customer service experience and 2 years as a Biomedical Technician. Demonstrates strong prioritization skills developed through balancing rigorous academic and employment responsibilities. Committed to exceeding productivity and service objectives in fast-paced environments. Physically fit and dedicated to team and business success.

Overview

18
18
years of professional experience

Work History

Merchandiser

PepsiCo
04.2024 - Current
  • Provide services to stores on a route.
  • Work all Pepsi products to the shelves and other areas of the store.
  • Create relationships with the store managers with communication about the store and what's needed on a daily basis.
  • Help customers when needed

Administrative Leader

J.C. Movement
Nashville
04.2018 - Current
  • Achieved project objectives and deadlines through close team collaboration.
  • Fostered a supportive environment to enhance workplace productivity.
  • Implemented creative problem-solving strategies to exceed customer satisfaction.
  • Managed time effectively to ensure completion of all tasks within deadlines.
  • Led before-and-after school programs for students and families.
  • Ensured homework completion and provided assistance as needed.
  • Proactively communicated with parents to maintain strong relationships.

Contracted Driver

Lyft
Nashville
09.2017 - Current
  • Rideshare driver giving rides to passengers the destination of their choice.

BioMed Technician

Medasource
11.2023 - 01.2024
  • Inventory of medical equipment for hospitals, also provided assistance for the hospital for any issues, or damages to the devices.
  • Worked with the hospital staff to help communicate any issues with devices to the in house Biomedical Center.
  • Also worked with clinics within the hospital group.

BioMed Technician

Akkodis
05.2022 - 11.2023
  • Upgraded software and network for hospital.
  • Also repaired any structural damages to the devices, applied new batteries, and worked hand to hand with the hospital staff to ensure the equipment was delivered safely to the desired location.
  • Team Leadership.

Customer service expert

T-Mobile
06.2021 - 04.2022
  • Built relationship with the customers by providing assistance with their accounts.
  • Processed bill payments, solved tech issues with troubleshooting tools, system updates, fixed WIFI connections, and hotspot issues.
  • Processed sales of phones and accessories.

Critical Response Agent

Lyft Corporate
Nashville
02.2018 - 10.2018
  • The first point of contact for the Trust and Safety Team.
  • Create a personalized service experience for Lyft users.
  • Handled both inbound phone calls and support tickets/emails in a very technical and ever-changing company.

Xfinity Sales Associate

Comcast Corporate
Nashville
05.2017 - 12.2017
  • The door to door Sales Representative, providing Comcast products and services to customers in a designated area.
  • Also assisted Customers with issues regarding bill payment TS and Technical support.

Customer Service Representative

HireRight
Nashville
06.2016 - 03.2017
  • Company Overview: Consumer Reporting Agency
  • Providing customer service to potential employees, using state of the art inbound and outbound technology.
  • Consumer Reporting Agency

Store clerk

Kroger Grocery Store 711
Nashville
08.2007 - 03.2016
  • Provided fast, friendly, and accurate customer and checkout services for customer use.
  • Computerize register.
  • Replenished shelves with products daily, also daily inventory for Produce, Dairy, Nutrition, and Grocery Department's.

Education

High School Diploma -

Maplewood High School
Nashville, TN
05.2009

Some College (No Degree) -

Lambeth University
Jackson, TN

Some College (No Degree) -

Nashville State Community College
Nashville, TN

Skills

  • Customer Service Skills
  • Teamwork
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Communication
  • Organization
  • Sales experience
  • Product placement
  • Inventory management
  • Customer relationship management
  • Supply restocking
  • Effective communication
  • Team building

Affiliations

  • I love to go to the gym.
  • A very active father to my three children.
  • Administration Leader of a 501 (c) (3) Nonprofit, J.C. Movement. Which is a non-profit dedicated to providing services to inner city youth and families.
  • I read a lot of self improvement, financial, and empowerment books.

References

References available upon request.

Timeline

Merchandiser

PepsiCo
04.2024 - Current

BioMed Technician

Medasource
11.2023 - 01.2024

BioMed Technician

Akkodis
05.2022 - 11.2023

Customer service expert

T-Mobile
06.2021 - 04.2022

Administrative Leader

J.C. Movement
04.2018 - Current

Critical Response Agent

Lyft Corporate
02.2018 - 10.2018

Contracted Driver

Lyft
09.2017 - Current

Xfinity Sales Associate

Comcast Corporate
05.2017 - 12.2017

Customer Service Representative

HireRight
06.2016 - 03.2017

Store clerk

Kroger Grocery Store 711
08.2007 - 03.2016

High School Diploma -

Maplewood High School

Some College (No Degree) -

Lambeth University

Some College (No Degree) -

Nashville State Community College

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