Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Kelley, LVMT

Chattanooga

Summary

Dynamic and dedicated professional with a strong background as a Licensed Veterinary Technician at Ashland Terrace Animal Hospital. Proven ability to enhance client satisfaction through exceptional customer service and effective communication. With solid foundation in veterinary care, skilled in assisting with surgical and dental procedures. Proven track record of enhancing patient recovery through compassionate care and efficient diagnostic support. Demonstrated proficiency in maintaining accurate medical records and ensuring high standards of animal welfare.

Overview

20
20
years of professional experience

Work History

Hospitality Specialist

First Centenary United Methodist Church
05.2017 - Current

I run, direct and serve at a small coffee counter area that is available bi-weekly for services year round. I work with a local coffee roaster and a small group of volunteers to offer coffee and tea service year round, along with other seasonal treats to congregation and guests to make them feel welcome when they enter our doors.







Licensed Veterinary Technician

Ashland Terrace Animal Hospital
04.2005 - Current
  • Educated clients about preventative care, proper nutrition, and other essential aspects of pet health to promote responsible pet ownership.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Promoted animal health through conducting routine laboratory tests, such as blood work, urinalysis, and fecal analysis.
  • Provided direct care to patients and assisted with procedures such as radiology, dentistry, critical care and anesthesia.
  • Trained other LVTs in operations and procedures.
  • Contributed to successful patient outcomes by closely monitoring vital signs during anesthesia administration for surgical procedures.
  • Increased client satisfaction through clear communication of home care instructions for pet owners post-treatment or surgery.
  • Provided valuable support to veterinarians during emergencies, enabling swift response to urgent medical situations for improved outcomes.
  • Supported clinic operations by maintaining clean and organized treatment areas, exam rooms, and surgical suites.
  • Enhanced patient care by providing compassionate and skilled nursing assistance to veterinarians during medical procedures.
  • Assisted veterinarian with wound treatment, administration of vaccines, and operations.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Developed education initiatives to educate animal owners on [Issue].
  • Supported clinic operations and coordinated staff schedules.
  • Strengthened client relationships by delivering exceptional customer service while addressing questions or concerns regarding their pets'' health needs.
  • Optimized clinic efficiency through assisting with front desk tasks including scheduling appointments, maintaining files, answering phone calls, invoicing clients, processing payments when needed.
  • Assisted veterinarians in performing complex surgical procedures, ensuring the careful monitoring of anesthesia levels and patient vitals throughout surgery.
  • Contributed to the timely diagnosis of various medical conditions through accurate documentation and reporting of relevant findings during physical examinations and diagnostic tests.
  • Assisted in the treatment of critically ill patients, ensuring timely and accurate administration of medications and treatments.
  • Advanced animal welfare by participating in community outreach programs such as vaccination clinics or spay/neuter initiatives.
  • Administered medications to animals in treatment and documented changes in condition.
  • Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Maximized patient safety during dental cleanings by performing thorough oral examinations and utilizing proper cleaning techniques under veterinarian supervision.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Restrained animals to protect veterinarians from potential harm.
  • Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
  • Collected and prepared specimens for laboratory testing.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
  • Assisted veterinarians with radiographs and ultrasounds.
  • Maintained detailed records of animal health care and diagnostic treatments.
  • Educated clients on nutrition, preventive health and other animal care.
  • Trained and mentored other LVT staff.
  • Administer medications, vaccines and treatments as instructed by veterinarian.
  • Prepared, sterilized and maintained medical instruments and equipment.
  • Performed fecal examinations, urinalysis and bloodwork.
  • Performed dental cleanings using ultrasonic scaler.
  • Monitored vital signs of animals during surgical procedures and provided postoperative care.
  • Assisted in preparation and administration of anesthesia for surgical processes.
  • Obtained patient history from owners and performed physical examinations.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Interacted with clients regarding animal health, questions and concerns, education on treatment protocol and general procedures.
  • Administered vaccinations to variety of animal species.
  • Designed and created client education materials and marketing materials for hospital services.
  • Filed daily progress records, surgery logs, x-ray logs, and routine records.

Education

Associate of Science - Veterinary Technology

Chattanooga State Community College
Chattanooga, TN

No Degree - Biology

University Of Tennessee
Chattanooga, TN

No Degree - Home Inspection

American Home Inspectors Training
Online Program (Awaiting Licensure Process)
10-2024

Skills

  • Positive attitude
  • Adaptability and dependability
  • Team leadership
  • Multitasking and organization
  • Customer service

Timeline

Hospitality Specialist

First Centenary United Methodist Church
05.2017 - Current

Licensed Veterinary Technician

Ashland Terrace Animal Hospital
04.2005 - Current

Associate of Science - Veterinary Technology

Chattanooga State Community College

No Degree - Biology

University Of Tennessee

No Degree - Home Inspection

American Home Inspectors Training
Andrea Kelley, LVMT