Andrea Kish
Nashville
Summary
Dynamic healthcare professional with over 10 years of experience supporting clinical operations within large healthcare systems, including the Veterans Health Administration. Proven expertise in program coordination, administrative support, data analysis, and process improvement within complex clinical environments. Recognized for effectively assisting leadership teams by preparing comprehensive reports, coordinating administrative activities, managing program data, and facilitating policy implementation. Currently pursuing a Master of Healthcare Administration with a strong focus on healthcare program management, operational planning, and enhancing healthcare delivery for Veterans.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Instrument Technologist (RCIS)
VA Tennessee Valley Healthcare System
Nashville, TN
06.2023 - Current
- Streamlined clinical operations and administrative processes within cardiovascular diagnostic services, fostering effective teamwork with providers and multidisciplinary healthcare teams.
- Selected to serve on a Root Cause Analysis (RCA) team tasked with investigating procedural safety risks; contributed to development and implementation of new device count policies that improved patient safety protocols and were adopted across the Veterans Health Administration system nationwide.
- Managed comprehensive cardiovascular diagnostic testing, focusing on electrocardiograms and cardiac monitoring interpretation, ensuring accurate support for provider decisions.
- Administered comprehensive reporting systems and spreadsheets utilized for monitoring diagnostic results, cardiac data, and patient health outcomes.
- Coordinated timely dissemination of critical test results to ensure prompt patient treatment.
- Orchestrated workflow coordination among providers, technicians, and administrative staff, ensuring optimal efficiency in clinical operations.
- Monitored equipment status and coordinated supply inventory to facilitate effective diagnostic program execution.
- Coordinated cardiac stress testing activities and managed documentation processes to enhance clinical record integrity.
- 40 hours per week
Cardiac Catheterization and Electrophysiology Technologist (RCIS)
James A. Haley Veterans Hospital
Tampa, FL
03.2016 - 06.2023
- Supported administrative and operational coordination within a high volume cardiovascular program serving Veterans.
- Served as departmental point of contact for the National Cardiovascular Data Registry responsible for monitoring data accuracy, analyzing registry data, and preparing reports used for program assessment and compliance monitoring.
- Prepared and maintained tracking systems and reports related to device implantation documentation, registry compliance, and quality improvement initiatives.
- Collaborated with physicians, administrators, and multidisciplinary staff to coordinate clinical services and resolve operational issues impacting workflow and patient care.
- Led departmental inventory management initiatives including supply tracking, ordering systems, and fiscal accountability for medical equipment and procedural supplies.
- Assisted leadership in identifying workflow inefficiencies and implementing improvements to reduce delays and improve patient throughput.
- Developed training plans and provided instruction to staff on use of the Philips Hybrid Operating Room imaging system.
- Participated in shared governance committees and process improvement initiatives focused on improving operational efficiency and patient safety.
- Selected to participate in Root Cause Analysis committee which developed new policies and procedures for procedural device counts and safety protocols.
- Completed Lean Yellow Belt training and implemented multiple 5S projects to improve departmental organization and operational efficiency.
- 40 hours per week
Cardiac Catheterization and Electrophysiology Technologist (RCIS)
Manatee Memorial Hospital
Bradenton, FL
05.2015 - 01.2019
- Supported cardiac catheterization and electrophysiology programs through coordination of procedural workflows and documentation requirements.
- Maintained procedure documentation and coordinated communication between physicians, nursing staff, and technologists to support efficient clinical operations.
- Assisted physicians with device implantation procedures including pacemakers, ICD systems, and cardiac monitoring devices.
- Maintained supply inventory and coordinated ordering to ensure availability of equipment and procedural supplies.
Cardiac Catheterization and Interventional Radiology Technologist
Baycare Health Systems
Riverview, FL
01.2015 - 04.2015
- Supported the establishment of a new cardiac catheterization and interventional radiology department including operational setup, staff training, and workflow coordination.
- Assisted physicians with diagnostic and interventional cardiovascular procedures while maintaining documentation and operational support.
Invasive Cardiovascular Specialist II
Tampa General Hospital
Tampa, FL
06.2010 - 12.2014
- Supported diagnostic and interventional cardiovascular procedures within a high volume academic medical center.
- Participated in emergency STEMI response teams supporting rapid intervention for critical cardiac events.
Education
Master of Healthcare Administration -
Southern New Hampshire University
Bachelor of Arts - Interdisciplinary Social Science (Sociology and Public Health)
University of South Florida
Associate of Applied Science - undefined
Central Florida Institute
Skills
- Program Administration and Coordination
- Healthcare Operations Support
- Data Analysis and Reporting
- Policy and Procedure Development
- Regulatory Compliance and Accreditation Support
- Administrative Project Coordination
- Clinical Program Support
- Training and Staff Education
- Process Improvement and Workflow Optimization
- Stakeholder Communication and Collaboration
Certification
Registered Cardiovascular Invasive Specialist (RCIS)
Lean Six Sigma Yellow Belt Trained- LSSYB
Timeline
Medical Instrument Technologist (RCIS)
VA Tennessee Valley Healthcare System
06.2023 - Current
Cardiac Catheterization and Electrophysiology Technologist (RCIS)
James A. Haley Veterans Hospital
03.2016 - 06.2023
Cardiac Catheterization and Electrophysiology Technologist (RCIS)
Manatee Memorial Hospital
05.2015 - 01.2019
Cardiac Catheterization and Interventional Radiology Technologist
Baycare Health Systems
01.2015 - 04.2015
Invasive Cardiovascular Specialist II
Tampa General Hospital
06.2010 - 12.2014
Bachelor of Arts - Interdisciplinary Social Science (Sociology and Public Health)
University of South Florida
Associate of Applied Science - undefined
Central Florida Institute
Master of Healthcare Administration -
Southern New Hampshire University