Andrew Bowman
Maynardville
Summary
Telecommunications professional with robust background in fiber optic technologies, prepared to deliver exceptional network solutions. Known for ensuring reliable and efficient installations, while fostering strong team collaboration and adaptability. Recognized for technical proficiency in fiber optic splicing and troubleshooting, coupled with proactive approach to problem-solving.
Overview
13
13
years of professional experience
Work History
Fiber Optic Technician
Knoxville Utility Board
2022.02 - Current
- Installed and maintained fiber optic networks to ensure optimal performance and reliability.
- Conducted troubleshooting on fiber optic systems, identifying issues and implementing effective solutions.
- Collaborated with cross-functional teams to coordinate installation schedules and project timelines.
- Trained junior technicians on best practices for fiber optics installation and maintenance procedures.
- Developed and refined processes for cable splicing, improving overall efficiency and accuracy of installations.
- Spliced and terminated fiber optic cables to ensure optimal signal quality and system performance.
- Trained junior technicians on best practices for splicing techniques and safety protocols to improve team productivity.
- Collaborated with project managers to ensure timely completion of large-scale fiber optic installation projects.
- Coordinated team activities to optimize workflow efficiency during project execution.
- Led troubleshooting efforts for network issues, improving response time and customer satisfaction.
- Developed training programs to enhance team skills in advanced fiber optic technologies.
Construction Technician
Knoxville Utilities Board
2019.02 - 2022.02
- Dug ditches and trenches at target locations and backfilled excavations.
- Loaded and unloaded vehicles with supplies needed on job sites and kept accurate daily counts of all materials used.
- Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
- Removed waste and trash from job sites before, during and after shift completion to keep work areas clean and organized.
- Adhered to company and OSHA safety regulations on job sites to minimize falls and accidents.
- Leveled earth around completed work to provide proper drainage, protect underground piping and ready ground for planned landscaping.
- Moved dirt and rock using manual shovels and heavy equipment.
- Worked closely with engineers and customers to design effective construction schedules, maintaining customer satisfaction and meeting deadlines.
- Kept machinery clean, lubricated and well-maintained for optimum use.
- Removed old, broken and unsafe water piping and fixtures with expert demolition skills.
- Managed water recovery and control services, including detecting leaks, tracing problems and testing flow.
- Followed applicable regulations, including EPA and OSHA to maintain safety of water and all personnel.
- Collected samples to assess water quality, including tests for pH, hardness and sediment levels.
- Earned reputation for good attendance and hard work.
- Threaded and installed pipe using pipe wrench and dies.
- Drilled and tapped holes for installation of studs.
- Bored holes into existing structures to install piping to meet new system specifications.
Heavy Equipment Operator/Owner
Bowman's Excavation
2018.06 - 2019.02
- Kept equipment fueled and ready for immediate use to support scheduling demands.
- Located and marked underground pipes and wires to determine accurate digging locations.
- Maintained proficiency in equipment and related attachments to meet job site requirements.
- Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
- Created holes and trenches for underground stormwater sewer infrastructure.
- Maintained machinery by repairing and replacing broken and malfunctioning components.
- Operated excavators and other construction equipment to properly grade land.
- Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Increased safety awareness among employees, resulting in zero injuries.
- Coordinated schedules and day-to-day activities of crew to satisfy project needs.
- Assigned work to employees based on project requirements and individual team member strengths.
- Determined optimal construction requirements and site plans.
- Estimated materials and labor requirements to complete jobs within budgetary and timeline requirements.
- Collaborated with owners during building process to maintain unique vision.
- Maintained high standards of safety, productivity and quality for every job.
Construction Technician
Knoxville Utilities Board
2016.08 - 2018.06
- Dug ditches and trenches at target locations and backfilled excavations.
- Loaded and unloaded vehicles with supplies needed on job sites and kept accurate daily counts of all materials used.
- Read and understood specifications, drawings and blueprints to complete accurate, high-quality work.
- Removed waste and trash from job sites before, during and after shift completion to keep work areas clean and organized.
- Adhered to company and OSHA safety regulations on job sites to minimize falls and accidents.
- Leveled earth around completed work to provide proper drainage, protect underground piping and ready ground for planned landscaping.
- Moved dirt and rock using manual shovels and heavy equipment.
- Worked closely with engineers and customers to design effective construction schedules, maintaining customer satisfaction and meeting deadlines.
- Kept machinery clean, lubricated and well-maintained for optimum use.
- Removed old, broken and unsafe water piping and fixtures with expert demolition skills.
- Managed water recovery and control services, including detecting leaks, tracing problems and testing flow.
- Followed applicable regulations, including EPA and OSHA to maintain safety of water and all personnel.
- Collected samples to assess water quality, including tests for pH, hardness and sediment levels.
- Earned reputation for good attendance and hard work.
- Threaded and installed pipe using pipe wrench and dies.
- Drilled and tapped holes for installation of studs.
- Bored holes into existing structures to install piping to meet new system specifications.
Service Technician
AT&T
2013.10 - 2016.08
- Provided information to customers regarding repair or service options.
- Troubleshot and diagnosed systems using speed, ping and related tests.
- Performed work for residential and commercial customers, including connecting, reconnecting, disconnecting or altering services.
- Trained customers on equipment use, setup procedures and troubleshooting strategies.
- Used all tools, equipment and vehicles in safe and efficient manner to avoid injuries and mishaps.
- Completed tests on system components using volt-OHM meters, spectrum analyzers and other useful tools.
- Coordinated trunk testing with phone vendors to troubleshoot possible problems.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities and homes.
- Installed, set up and repaired devices and system components.
- Laid out cabling plans and ran through buildings to desired locations.
- Improved customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Performed site evaluations, customer surveys and team audits.
- Set up standard test apparatus or devices to test equipment circuitry and conduct functional, operational and environmental tests.
- Checked functioning of new equipment to evaluate system performance.
Education
Roane State Community College
Harriman, TNHigh School Diploma - undefined
Union County High School
Maynardville, TN05.2011
Skills
- Inventory management
- Team building
- Project organization
- Problem resolution
- Customer service
- Planning and coordination
- Operational improvement
- First Aid/CPR
- Communications
- Hand tool operations
- Fiber optic safety
- Fusion splicing
- OTDR operation
- Network troubleshooting
- Loss testing
- Telecommunications infrastructure
- Data center operations
Timeline
Fiber Optic Technician
Knoxville Utility Board
2022.02 - Current
Construction Technician
Knoxville Utilities Board
2019.02 - 2022.02
Heavy Equipment Operator/Owner
Bowman's Excavation
2018.06 - 2019.02
Construction Technician
Knoxville Utilities Board
2016.08 - 2018.06
Service Technician
AT&T
2013.10 - 2016.08
High School Diploma - undefined
Union County High School
Roane State Community College