Andrew Damon
Cleveland
Summary
Results-oriented professional with experience in customer service and team leadership at Skyway Golf Course. Expertise in decision-making, sales reporting, and inventory management, leading to enhanced guest satisfaction and operational efficiencies. Seeking entry-level Sales Representative position to leverage strong communication and problem-solving skills in a dynamic sales environment.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Skyway Golf Course
06.2023 - Current
- Enhanced guest satisfaction through effective coordination of daily operations.
- Trained staff on best practices to improve service efficiency and quality.
- Streamlined supply chain processes by implementing effective inventory management systems.
- Scheduled staff to maximize productivity while adhering to budget constraints.
Locksmith
Oroville Safe, Lock, & Door Company
04.2023 - Current
- Installed, repaired, and maintained various locking mechanisms for residential and commercial properties.
- Provided emergency lockout services to clients, ensuring quick resolution of access issues.
- Assisted customers in selecting appropriate security solutions based on individual needs and preferences.
- Conducted routine inspections of locks and safes to ensure optimal functionality and security compliance.
Server
Olive Garden
10.2022 - 04.2023
- Provided exceptional customer service by anticipating needs and ensuring satisfaction throughout dining experience.
- Collaborated with kitchen staff to ensure timely and accurate food delivery to guests.
- Upsold menu items and specials to increase ticket sales.
- Assisted in training new team members on service standards and menu knowledge.
Server
Cracker Barrel Restaurant
02.2022 - 04.2023
- Addressed guest inquiries and resolved issues promptly, enhancing overall dining experience.
- Recommended menu items based on customer preferences, increasing sales through personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Sales Associate
Home Depot
11.2020 - 02.2022
- Enhanced customer satisfaction by assisting in product selection and recommendations.
- Organized merchandise displays to improve overall customer shopping experience.
- Executed efficient sales transactions using advanced point-of-sale systems.
- Collaborated with team to exceed store sales goals and elevate service quality.
Education
High School Diploma -
Oroville High School
Oroville, CA06-2008
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Sales reporting
- Time management
Timeline
Assistant Manager
Skyway Golf Course
06.2023 - Current
Locksmith
Oroville Safe, Lock, & Door Company
04.2023 - Current
Server
Olive Garden
10.2022 - 04.2023
Server
Cracker Barrel Restaurant
02.2022 - 04.2023
Sales Associate
Home Depot
11.2020 - 02.2022
High School Diploma -
Oroville High School