Andrew West
Gruetli-Laager
Summary
Dynamic professional with extensive experience in customer service and machine operation, Proven ability to enhance customer satisfaction through effective relationship building and cash handling. Skilled in process control and problem solving, consistently ensuring quality and efficiency in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Cashier and Customer Relations
Ace Hardware
Monteagle
05.2023 - Current
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
Bend Cell Operator
Fischer Usa Stainless Steel Tubing
Manchester
05.2017 - 10.2022
- Filed or ground rough spots or sharp edges out of finished products.
- Positioned and secured materials against cutting, clamping and feeding mechanisms.
- Assisted with troubleshooting unexpected problems during production runs.
- Loaded and set up equipment for daily machine operation.
Police Officer
Town of Tracy City
Tracy City
05.2013 - 04.2017
- Developed positive relationships with members of the community through outreach programs.
- Issued traffic tickets and wrote incident reports according to commissioner specifications.
- Responded to emergency calls for service and provided assistance as needed.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Patrolled assigned areas to detect and prevent criminal activity.
Education
High School Diploma -
Grundy County High School
Tracy City, TN05-1988
Skills
- Point-of-sale operationProcess
- Process control
- Cash handling
- Customer service
- Inventory management
- Sales transactions
- Relationship building
- Equipment setup
- Machine operation
- Quality control
- Problem solving
- Machine setup
- Traffic enforcement
- Incident reporting
- Crisis management
Accomplishments
- Honored by Grundy EMS for four years of service as Emergency
- Homered by 37th District State Representative Bill Harmon for 15 years of dedicated service as volunteer firefighter for the city of Claiming TN
- Honored by the Town of Tracy City and Chief Charlie Wilder for going above and beyond the call of duty in the preservation of human life
Timeline
Cashier and Customer Relations
Ace Hardware
05.2023 - Current
Bend Cell Operator
Fischer Usa Stainless Steel Tubing
05.2017 - 10.2022
Police Officer
Town of Tracy City
05.2013 - 04.2017
High School Diploma -
Grundy County High School