Andrew Yount
Morristown
Summary
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
19
19
years of professional experience
Work History
Assistant Manager
A-1 Equipment Rental
Morristown
06.2015 - Current
- Helped manage day-to-day tasks. Loading customers, answering the phone to take deliveries, and providing assistance for upset customers when equipment fails.
- Analyzed sales data to identify trends and make recommendations on which equipment to purchase and sell.
- Created reports on rentals, sales trends, inventory levels, and financial data.
- Assigned work and monitored the performance of the delivery staff.
Outside Sales Representative
Fastenal
Knoxville
03.2014 - 06.2015
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
- Maintained open communication with leadership to facilitate business development.
- Developed promotional materials such as brochures or flyers for marketing purposes.
Customer Service Representative
A-1 Equipment Rental
Morristown
05.2006 - 05.2012
- Helped customers as they came into the store or called the store.
- Collected deposits or payments and arranged for billing.
- I de-escalated angry customers during telephone interactions when equipment failed.
Education
Bachelor of Science - Business Administration
University of Tennessee
Knoxville, TN05-2014
Associate of Science - General Studies
Walters State Community College
Morristown, TN05-2012
Skills
- Customer service
- Team leadership
- Time management
- Delivery coordination
- Equipment maintenance
- Microsoft office expertise
- Marketing strategy
- Pricing strategy
Affiliations
- Family
- Dogs
- Outdoors
- UT Sports
- Golfing
Timeline
Assistant Manager
A-1 Equipment Rental
06.2015 - Current
Outside Sales Representative
Fastenal
03.2014 - 06.2015
Customer Service Representative
A-1 Equipment Rental
05.2006 - 05.2012
Bachelor of Science - Business Administration
University of Tennessee
Associate of Science - General Studies
Walters State Community College