Anees Zaheer
Collierville
Summary
Proven leader and skilled negotiator from Diamond District 901, adept in customer service and inventory management. Elevated Mr. King Jewelers to a top city contender by boosting profits through strategic promotions and supplier negotiations, achieving a significant increase in customer loyalty and social media following. Demonstrates exceptional team leadership and problem-solving abilities, ensuring operational excellence and enhanced customer satisfaction.
Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Mr. King Jewelers
02.2023 - Current
- Oversaw merchandise and maintained inventory control of over $1 million worth of jewelry, implementing advanced inventory management strategies and promotional activities, resulting in a 10% increase during 2023-24, elevating it to one of the most successful jewelry businesses in the city.
- Presented the store at 3-5 Jewelry International Shows annually, actively engaging with 100+ new wholesalers, and successfully negotiating lower buying costs by over 5-8%, resulting in increased profit margins and stronger supplier relationships.
- Identified customer needs, delivered tailored solutions, resulting in a significant increase in customer traffic, long-lasting loyalty, and 50,000+ social media followers gained.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Salesperson
Diamond District 901
06.2020 - 02.2023
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Negotiated contracts skillfully, securing favorable terms for both company and client.
- Exceeded monthly targets by diligently following up on leads and closing deals promptly.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma -
University of Memphis
Memphis, TN12-2027
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Problem-solving
Languages
English
Native or Bilingual
urdu
Native or Bilingual
Hindi
Native or Bilingual
Pashto
Native or Bilingual
Hindko
Native or Bilingual
Arabic
Limited Working
Timeline
Assistant Manager
Mr. King Jewelers
02.2023 - Current
Salesperson
Diamond District 901
06.2020 - 02.2023
High School Diploma -
University of Memphis
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