Angel Gutierrez
Knoxville
Summary
Diligent with strong background in providing exceptional customer service and maintaining clean, welcoming dining environment. Demonstrated ability to handle multiple tasks efficiently and ensure customer satisfaction. Proven skills in teamwork and effective communication.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Dining Assocoiate
Morrison Healthcare
01.2026 - 04.2026
- Delivered exceptional customer service to enhance dining experience for patients and staff.
- Assisted in meal preparation and presentation, ensuring compliance with dietary restrictions.
- Maintained cleanliness and organization of dining areas to promote a safe environment.
- Collaborated with kitchen staff to streamline food service operations during peak hours.
- Assessed plated meals for adherence to presentation standards and verified food items against guests' orders prior to delivery.
- Enhanced customer satisfaction by providing exceptional service and anticipating guests'' needs.
Admin and Field Rep
GTZ Tree Service
01.2023 - 11.2025
- I was in charge of handling all office and administration tasks. I took all client calls and managed all scheduling. I was in charge of providing estimates and invoices, and I coordinated with insurance companies to provide emergency relief to customers during storm based emergencies.
Psychiatric Technician
Ridgeview Behavioral Health Services
12.2019 - 06.2022
- I helped maintain a safe environment for patients, built patient rapport, handled and deescalated crisis situations, preformed Q15 checks, took scheduled vitals, provided support for other staff members, properly preformed CPI holds when necessary, and was the most senior technician toward the end of my employment.
Vape tender
Vaporfix
06.2020 - 05.2022
- I assisted customers in ensuring they were well informed in their purchases, provided a customized experience for each client, I was in charge of troubleshooting devices and providing tech support for a variety of models, and had an extensive comprehension of the products that rotated through the shop.
Groundsman/Tree Trimmer
East TN Tree Service
- 02.2022
- I was responsible for maintaining a safe work environment, providing in field customer service, I was chief safety officer for my company, and I executed safe removal of trees varying in risk level.
Finishing Technician
PROTOTMET CORPORATION
01.2018 - 01.2019
- Media blasted custom boat parts in preparation for anodizing. I was responsible for mass production, resulting in the development of time management skills, as well as working under pressure. This job promoted team building.
Education
GED -
Anderson County High School
Skills
- Communication skills, Crisis Management, Deescalation, Team Building, Leadership, Customer service, Critical Thinking, Detail oriented, Compassion, Patient Rapport
- Excellent customer service
- Strong work ethic
- Reliability and punctuality
- Food safety
- Adaptive learning
- Hospitality service expertise
- Flexibility in scheduling
Certification
Server Permit
Permit Number: PERSER-KNO-2600086
CPR Certification
Timeline
Patient Dining Assocoiate
Morrison Healthcare
01.2026 - 04.2026
Admin and Field Rep
GTZ Tree Service
01.2023 - 11.2025
Vape tender
Vaporfix
06.2020 - 05.2022
Psychiatric Technician
Ridgeview Behavioral Health Services
12.2019 - 06.2022
Finishing Technician
PROTOTMET CORPORATION
01.2018 - 01.2019
Groundsman/Tree Trimmer
East TN Tree Service
- 02.2022
GED -
Anderson County High School