Angel Harris
Collierville
Summary
Competent in applying campus policies fairly and equally. Well-organized, caring and attentive to student needs. Successful connecting often with residents. Also, highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Resident Advisor
Mississippi State Univeristy
Starkville
08.2024 - Current
- Organized and led floor meetings to communicate policy updates and address resident concerns.
- Assisted with move-in, move-out processes including coordinating transportation services for incoming, outgoing students.
- Developed and implemented community engagement programs to foster a supportive living environment for residents.
- Answered telephones and routed calls or delivered messages.
- Monitored and enforced residence hall policies to ensure a safe and secure living environment.
- Conducted regular rounds to keep residents and areas safe and secure.
- Provided emotional support and guidance to residents, referring them to campus resources when necessary.
- Facilitated conflict resolution among residents to maintain a peaceful and respectful community.
- Participated in professional development opportunities to enhance skills in student affairs and housing administration.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Sales Associate
Lowe's Home Improvement
Collierville
12.2023 - Current
- Company Overview: Lowes is my first retail job
- One thing I can say about Lowes is, that since i've been working there it has improved many of skills without me even noticing
- One skill being public speaking
- Lowes has their Associates out on the floor and on the intercom the first day, and thats what I liked about Lowes
- I Feel like ill be able to learn many things with many work years to come
- Lowes is my first retail job
- One thing I can say about Lowes is, that since i've been working there it has improved many of skills without me even noticing
- One skill being public speaking
- Lowes has their Associates out on the floor and on the intercom the first day, and thats what I liked about Lowes
- I Feel like ill be able to learn many things with many work years to come
Front of House Team Member
Chick-fil-A
Collierville
01.2023 - 03.2023
- Company Overview: Chick-fil-A was my first job
- Through that experience I got to learn how to use cashier, take orders, make drinks, dessert (milkshakes, iced lemonade, iced coffee, ice cream), and stock
- Chick-fil-A was my first job
- Through that experience I got to learn how to use cashier, take orders, make drinks, dessert (milkshakes, iced lemonade, iced coffee, ice cream), and stock
Education
High school diploma -
Collierville High School
Collierville, TN02.2025
Skills
- Cashiering
- Serving Experience
- Coffee Experience
- Cash Handling
- Food Service
- Commercial Cleaning
- Children
- Childcare
- Customer service
- Cleaning Experience
- Dog handling
- Public speaking
- Conflict resolution
- Event planning
- Team building
- Crisis management
- Community engagement
- Policy enforcement
- Emotional support
- Student resource promotion
Certification
Driver's License, Present
Additional Information - Community Service
Usher for a school play at Collierville High School, 08/01/22
Timeline
Resident Advisor
Mississippi State Univeristy
08.2024 - Current
Sales Associate
Lowe's Home Improvement
12.2023 - Current
Front of House Team Member
Chick-fil-A
01.2023 - 03.2023
High school diploma -
Collierville High School