Angel Jett
Gallatin
Summary
Friendly Auto Claims Adjuster experienced in evaluating claims to determine liability, ensuring validity and negotiating settlement value. Talented at completing loss reports, confirming coverage and answering clients' inquiries. Sound knowledge of damage assessment procedures and claims investigations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Auto Claims Adjuster
Go Jobs
Franklin
03.2025 - 07.2025
- Communicated with clients to gather necessary information for claims processing.
- Reviewed auto claims to verify coverage and assess damages.
- Investigated claims by interviewing witnesses and gathering relevant evidence.
- Determined liability based on facts gathered from investigations.
- Coordinated with repair shops to obtain repair estimates and timelines.
- Documented claim details in the company's management system accurately.
- Provided excellent customer service by addressing client inquiries promptly.
- Managed multiple cases simultaneously while meeting established deadlines.
- Interviewed claimants, witnesses, police officers, medical professionals and other parties involved in the claim.
- Processed payments according to terms outlined in policy contracts.
- Reviewed previous claims for possible fraud or misrepresentation of facts.
- Analyzed policy language to ensure compliance with state regulations and company policies.
Account Representative
T-Mobile
Nashville
07.2021 - 02.2023
- Assisted clients with account inquiries and service requests.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to resolve customer issues promptly.
- Processed orders and managed inventory updates efficiently.
- Provided product information and recommendations to clients.
- Handled administrative tasks related to account management activities.
- Resolved customer complaints in a timely manner.
- Advised clients on best practices related to their accounts.
- Conducted sales presentations to potential customers.
Account Representative
Asurion
Nashville
02.2018 - 02.2019
- Assisted customers with installation and configuration of software systems.
- Maintained knowledge base articles to improve support processes and resources.
- Gathered customer feedback to inform product updates and enhancements.
- Identified root causes of technical problems and proposed solutions accordingly.
Education
Some College (No Degree) - Psychology
Volunteer State Community College
Gallatin, TNSkills
- Claims processing
- Liability determination
- Policy analysis
- Evidence gathering
- Claims documentation
- Customer relationship management
- Attention to detail
- Time management
- Problem solving
- Conflict resolution
- Repair coordination
- Effective communication
Certification
- TexasAdjuster - Designated Home State Texas License #3333466 expiration 09/30/2027
Timeline
Auto Claims Adjuster
Go Jobs
03.2025 - 07.2025
Account Representative
T-Mobile
07.2021 - 02.2023
Account Representative
Asurion
02.2018 - 02.2019
Some College (No Degree) - Psychology
Volunteer State Community College
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