Angel Lopez
Nashville,TN
Summary
Talented Inside Salesman successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative
PDI
06.2022 - Current
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Built relationships with customers and community to promote long term business growth.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Maintained current knowledge of evolving changes in marketplace.
- Developed and implemented sales strategies to increase customer loyalty and retention.
Counter Salesperson
PDI
07.2021 - 06.2022
- Contributed to the achievement of sales targets through consistent performance and proactive selling strategies.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built strong rapport with customers, fostering loyalty and repeat business.
- Consulted with customers to uncover unique needs and match to best-fit product or service solutions.
- Exceeded monthly sales goals consistently by leveraging strong product knowledge, persuasive selling skills, and attentive customer service.
Order Puller
Amazon
07.2019 - 06.2021
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Monitored inventory levels to purchase adequate supply and consistent stock of products.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Followed orders precisely for correct items, sizes and quantities.
Stocker
Thriftsmart
07.2018 - 07.2019
- Maintained stockroom records and generated reports for management.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise pallets to move in warehouse.
- Answered customer questions and provided detailed product information.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
Cashier
Auto Zone Distribution
09.2018 - 01.2019
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Explained estimates and determined repair timelines to manage customer expectations.
- Maintained awareness of vehicle market trends to assess customer demands and budgets.
Cashier
TJ Max
11.2017 - 05.2018
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed multiple registers during high-traffic periods, effectively reducing customer wait times and increasing sales revenue.
Cashier
Walmart
01.2017 - 11.2017
- Helped customers complete purchases, locate items, and join reward programs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Associate of Science - Nursing
South College - Nashville, TN
Nashville01.2021
Skills
- Account Servicing
- Customer Service
- Cold calling expertise
- Relationship Building
- Fluent in Spanish
- Product Knowledge
- Goals and performance
- Superior organizational skills
- Relationship building and management
Languages
Spanish
Native or Bilingual
Timeline
Inside Sales Representative
PDI
06.2022 - Current
Counter Salesperson
PDI
07.2021 - 06.2022
Order Puller
Amazon
07.2019 - 06.2021
Cashier
Auto Zone Distribution
09.2018 - 01.2019
Stocker
Thriftsmart
07.2018 - 07.2019
Cashier
TJ Max
11.2017 - 05.2018
Cashier
Walmart
01.2017 - 11.2017
Associate of Science - Nursing
South College - Nashville, TN
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