Angel Soler
Maryville
Summary
Reliable and adaptable professional with hands-on experience in fast-paced operations, team leadership, and customer service across logistics, hospitality, and youth program management. Excelled as an Amazon Flex Delivery Driver ensuring timely, accurate deliveries; as Assistant Manager at McAlister's Deli with managing front counter operations, training of staff and high-volume service; and as Activities Instructor/Assistant Program Director for an afterschool program managing schedules, activities, and participant engagement. Strong foundation in problem-solving from civil engineering studies at the University of Tennessee. Eager to bring proven dependability, organizational skills, and positive attitude to a dynamic team environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Amazon Flex Delivery Driver
Amazon
Maryville, TN
01.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Self employed contractor
Walmart Spark Driver
Walmart
Alcoa, TN
10.2022 - 01.2025
- Ensured timely deliveries by adhering to scheduled routes and optimizing travel paths.
- Went into the grocery store and picked out the orders the customer requested and proceed to deliver said order to the customer
- Self employed contractor
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Activities Instructor + Assistant Program Director
Alcoa City Schools STARS Extended School Program
Alcoa, TN
07.2019 - 07.2023
- Designed and implemented engaging activities for diverse groups, enhancing participant experience and satisfaction.
- Facilitated group sessions, promoting teamwork and communication among participants of varying skill levels.
- Handled finances from the parents paying for the services of this program
- Helped with the scheduling of the staff
- Supervised the children in a fun and safe manner
- Organized special events that fostered community involvement while showcasing the talents of program participants successfully.
- Cultivated positive relationships with participants'' families, maintaining open lines of communication regarding program updates and progress reports.
Front of House Staff
McCalisters Deli
Alcoa, TN
06.2016 - 05.2019
- Provided exceptional customer service by addressing inquiries and resolving complaints promptly.
- Managed front counter operations, ensuring efficient order processing and accuracy.
- Trained new staff on menu items, service standards, and operational procedures.
- Collaborated with kitchen staff to maintain food quality and presentation standards.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Monitored compliance with health and safety regulations during service operations.
- Established welcoming atmosphere by greeting each guest warmly.
- Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
- Helped guests at tables when in need of assistance.
Education
Bachelor of Science - Civil Engineering
University of Tennessee
Knoxville, TN05-2028
C+ Certification - Cyber Security
University of Tennessee
Knoxville, TN06-2026
High School Diploma -
Alcoa High School
Alcoa, TN05-2019
Skills
- Budget development
- Scheduling coordination
- Attention to detail
- Problem-solving abilities
- Valid Driver's license
- Teamwork and collaboration
- Memory retention
- Money handling
- Staff coordination
- Effective time management
- Customer service experience
Certification
CompTIA Security +
Timeline
Amazon Flex Delivery Driver
Amazon
01.2024 - Current
Walmart Spark Driver
Walmart
10.2022 - 01.2025
Activities Instructor + Assistant Program Director
Alcoa City Schools STARS Extended School Program
07.2019 - 07.2023
Front of House Staff
McCalisters Deli
06.2016 - 05.2019
Bachelor of Science - Civil Engineering
University of Tennessee
C+ Certification - Cyber Security
University of Tennessee
High School Diploma -
Alcoa High School