Angela Clevenger
Knoxville
Summary
Detail-oriented billing administrator with expertise in patient account management, billing software, and effective communication. Proven ability to streamline processes and resolve disputes, enhancing operational efficiency.
Overview
18
18
years of professional experience
Work History
Billing Administrator
University Urology
Knoxville
09.2007 - Current
- Reviewed and updated patient accounts to ensure accuracy and compliance.
- Maintained organized records of financial transactions and billing statements.
- Communicated with patients regarding payment options and account balances.
- Collaborated with the finance team to streamline billing processes effectively.
- Reconciled bank deposits against customer payments received via mail or online methods.
- Developed efficient procedures for processing customer payments and resolving billing issues.
- Coordinated with other departments such as accounting, sales, and collections to resolve billing disputes quickly.
- Received and recorded cash, checks and transfers.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
- Collaborated with healthcare providers to verify service charges and codes efficiently.
Skills
- Billing software
- Patient account management
- Insurance claims processing
- Data entry accuracy
- Payment processing systems
- Effective communication
- Problem solving
- Attention to detail
- Conflict resolution
- Team collaboration
- Billing software proficiency
- Payment tracking
- Cash flow analysis
- Collections management
- Cash posting
- Medical billing and collections
- Month-end closing procedures
- Medical coding
- Claim submission
- Ttime management
- Decision-making
- HIPAA compliance
Timeline
Billing Administrator
University Urology
09.2007 - Current