Angela Day
Nashville
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Manager
Price Break
06.2024 - Current
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed daily paperwork and computer entry of sales data as established by management.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Shift Leader
Jeni’s Splendid Ice Creams
05.2024 - 10.2025
- Trained and mentored new team members on operational procedures and customer service best practices.
- Maintained high standards of product quality, consistently preparing and serving ice cream and desserts.
- Managed daily operations during shifts, including inventory control and scheduling of employees.
- Resolved customer complaints and feedback promptly to enhance customer satisfaction and loyalty.
Retail Associate (Seasonal)
Bargain Hunt
03.2024 - 04.2025
- Assisted customers in locating and selecting clothing and electronic products to meet their needs.
- Maintained cleanliness and organization of the sales floor, ensuring a welcoming shopping environment.
- Stocked merchandise on racks and shelves, ensuring proper presentation and inventory levels.
Education
General Education Diploma -
Cohn Adult High School
Nashville, TN02.2026
Skills
- Strategic selling
- Customer service
- Inventory control
- Quality assurance
- Complaint resolution
- Staff management
- Team Training
- Hospitality and accommodation
- Punctual
- Reliable
Certification
OSHA 10 Certification, TC2 – Nashville, TN | 2024
Timeline
Retail Manager
Price Break
06.2024 - Current
Shift Leader
Jeni’s Splendid Ice Creams
05.2024 - 10.2025
Retail Associate (Seasonal)
Bargain Hunt
03.2024 - 04.2025
General Education Diploma -
Cohn Adult High School