Dynamic and dedicated professional eager to embrace new opportunities and gain valuable experience. Known for a strong work ethic and commitment to excellence, consistently striving to deliver optimal results in every endeavor. Passionate about personal and professional growth, with a proactive approach to challenges and a positive attitude that fosters collaboration. Prepared to contribute skills and enthusiasm to drive success in a fast-paced environment.
Work History
Dangerous Goods Specialist
2 Years 5 Months
Milwaukee Tool | 02.2024 - Current
Developed and implemented training programs on dangerous goods handling for cross-functional teams.
Conducted risk assessments to identify potential safety hazards in product storage and transportation.
Streamlined packaging procedures to enhance safety and efficiency in transporting hazardous materials.
Ensured compliance with hazardous materials regulations through meticulous documentation and inspection processes.
Streamlined operations through the development and implementation of efficient dangerous goods management processes.
Maintained up-to-date knowledge of applicable laws and regulations.
Quality Auditor
3 Months
Milwaukee Tool | 11.2023 - 02.2024
Tracked item movements using hand-held scanners and physical logs, enhancing accuracy in inventory management.
Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
Collaborated with team members to complete tasks on time while maintaining high-quality work standards.
Medical Fulfilment
2 Years
Walgreen's Distribution Center | 10.2021 - 10.2023
Maximized earnings potential by selecting optimal locations during peak hours and events.
Collaborated with event organizers to deliver effective transportation solutions for large-scale gatherings.
Expanded service area by researching new routes and destinations to accommodate customer requests.
Enhanced company reputation through strong navigation skills and deep knowledge of local attractions.
Warehouse Material Handler
1 Year 4 Months
Nike Warehouse | 08.2021 - 12.2022
Located and verified materials and supplies for production orders to ensure accuracy and availability.
Sorted materials for scanning to meet production goals.
Filled orders by packaging items and labeling for delivery.
Packaged and labeled items for delivery, ensuring timely fulfillment of orders.
Material Handler
2 Years 9 Months
XPO Logistics | 11.2018 - 08.2021
Transported inventory items to designated locations, ensuring timely availability for operations.
Transported inventory items to appropriate locations.
Actively listened during team meetings to fully understand shift duties, prioritizing critical tasks for efficiency.
Material Handler
4 Months
FedEx | 07.2018 - 11.2018
Transported inventory items to designated locations to streamline workflow.
Packed items into suitable containers for safe shipment.
Packed items into appropriate containers for shipment.
Organized and maintained clean, secure storage areas to ensure asset protection.
Kept storage areas organized, clean, and secure to fully protect company assets.
Customer Service Representative Supervisor
1 Year 4 Months
NPC Pizza Hut | 03.2017 - 07.2018
Addressed customer inquiries and suggestions, ensuring satisfaction and fostering positive relationships.
Managed high-stress situations, resolving disputes while upholding professionalism and enhancing customer experience.
Listened to customers, resolved concerns promptly, and escalated critical issues to supervisor for timely resolution.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Onboarded and trained customer representatives to meet performance and service goals.
Handled customer inquiries and suggestions courteously and professionally.