Angela Herrera
Cleveland
Summary
Dynamic professional with a proven track record at Green Industrial Services, excelling in team leadership and problem-solving. Successfully resolved employee disputes, enhancing workplace morale, while managing payroll with precision. Skilled in customer service and adept at talent acquisition, consistently filling positions with qualified candidates.
Overview
4
4
years of professional experience
Work History
Asistant Manager
Green Industrial Services
06.2021 - 02.2023
- Screening candidates for appropriate job placement
- Completed background screening for incumbents
- Resolved employee disputes in a timely manner, fostering a positive workplace environment and minimizing disruptions.
- Assisted with hiring decisions by conducting interviews, hiring and termination process.
- Managed payroll administration, ensuring timely and accurate salary disbursements to all employees.
- Participated in talent acquisition initiatives, effectively filling open positions with qualified candidates in a timely manner.
- Plan and conduct new employees orientation to foster a positive attitude toward company goals.
Office Administrator
Green Industrial Services
03.2020 - 02.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Assisting possible new candidates with job applications as well screening candidates for appropriate job placement.
- Maintained workplace clean and organize.
Accountant Intern
BP Gas Station Service
01.2019 - 09.2019
- Quickly and accurately processed payments, credits, and other transactions using company software applications.
- Completed balance sheet reconciliations and profit and loss statements with high accuracy.
- Prepared monthly closings by creating journal entries and reconciling accounts.
- Facilitated smooth transition during company acquisitions by supporting the integration of financial systems between entities.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
GED -
Cleveland State Community College
Cleveland, TN12-2022
Skills
- Customer service
- Team leadership
- Problem-solving
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Asistant Manager
Green Industrial Services
06.2021 - 02.2023
Office Administrator
Green Industrial Services
03.2020 - 02.2023
Accountant Intern
BP Gas Station Service
01.2019 - 09.2019
GED -
Cleveland State Community College
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