Angela Higdon
Troy
Summary
Positive, analytical, and driven with strong understanding of financial management and strategic planning. Knowledge of market analysis combined with skills in budgeting and revenue optimization. Committed to driving profitability and operational efficiency.
Overview
8
8
years of professional experience
Work History
Profit Center Manager
Travelcenters Of America
10.2016 - Current
- Delivered exceptional customer service by addressing concerns promptly and professionally.
- Streamlined internal processes by identifying areas for improvement and implementing necessary changes.
- Increased profitability by implementing cost reduction strategies and improving operational efficiency.
- Evaluated team performance metrics regularly to ensure optimal productivity levels were maintained consistently across all departments.
- Optimized inventory management processes, reducing stock discrepancies and increasing order fulfillment rates.
- Achieved higher profit margins with meticulous budget planning, forecasting, analysis, and resource allocation.
- Reduced employee turnover by creating a positive work environment that fostered professional growth opportunities.
- Implemented performance-based incentives that motivated employees to exceed targets while maintaining high-quality standards.
- Drove sales growth through targeted promotions, in-store events, and community outreach efforts.
- Established effective communication channels between departments, fostering collaboration and teamwork.
- Navigated complex business challenges by applying critical thinking skills to craft strategic solutions.
Education
Associate of Applied Science - Accounting
Southwestern Illinois College
Belleville, IL12.2024
Associate of Applied Science - Marketing
Southwestern Illinois College
Belleville, IL12.2023
Associate of Applied Science - Management
Southwestern Illinois College
Belleville, IL12.2023
Skills
- Operations management
- Performance analysis
- Cost control
- Profit maximization
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
Timeline
Profit Center Manager
Travelcenters Of America
10.2016 - Current
Associate of Applied Science - Accounting
Southwestern Illinois College
Associate of Applied Science - Marketing
Southwestern Illinois College
Associate of Applied Science - Management
Southwestern Illinois College
Similar Profiles
Tony AntonidesTony Antonides
Truck Service Manager at TravelCenters of AmericaTruck Service Manager at TravelCenters of America
Anthony FerryAnthony Ferry
General Manager at TravelCenters Of AmericaGeneral Manager at TravelCenters Of America
Amard GrahamAmard Graham
Cashier/Customer Service at TravelCenters of AmericaCashier/Customer Service at TravelCenters of America