Angela Hopkins
Fayetteville
Summary
Dedicated banking professional with over 30 years in relationship management, excelling in customer service and staff training. Demonstrated expertise in resolving inquiries swiftly, maintaining high customer satisfaction, and overseeing branch operations.
Overview
32
32
years of professional experience
Work History
Relationship Banker
Lincoln County Bank/ Regions Bank
Fayetteville
09.1993 - 07.2025
- Established relationships with customers to identify and address their financial needs.
- Guided customers on bank products, services, and financial planning options to meet their specific goals.
- Provided exceptional customer service by resolving inquiries and issues promptly, enhancing client satisfaction.
- Managed daily transactions efficiently and accurately at the branch.
- Processed maintenance, operations and correspondence for new and existing accounts.
- Assisted in training new staff on bank policies and procedures.
Education
Some College (No Degree) - Business
Alabama A&M University
Normal, ALSkills
- Customer relationship management
- Account maintenance
- Banking operations
- Transaction processing
- Branch operations
- Cash flow management
- Team collaboration
- Effective listening
Accomplishments
- Exceptional Woman of the Year Award
- Teller MVP awards throughout my tenure at Regions
Timeline
Relationship Banker
Lincoln County Bank/ Regions Bank
09.1993 - 07.2025
Some College (No Degree) - Business
Alabama A&M University