Angela Hopson
Consultant
Cordova
Summary
Dynamic Office Manager at D.A.T. STAFFING with proven expertise in workforce management and customer relations. Enhanced team productivity through effective task delegation and streamlined communication. Recognized for developing innovative strategies that improved operational efficiency and client satisfaction, showcasing strong decision-making and interpersonal skills.
Overview
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Work History
Office Manager
D.A.T. STAFFING
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Consultant
NAACP
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Assisted clients in navigating complex industry challenges with strategic recommendations.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
- Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
Education
J.D. - Law
University of Tennessee
Knoxville, TN08.2002
Master of Science - Political Science
Tennessee State University
Nashville, TN08.1999
Skills
Office management
Workforce management
Customer relations
Scheduling
Database administration
Time management abilities
Team leadership
Professionalism
DBMS
Documentation expertise
Decision-making
Adaptability and flexibility
Interpersonal skills
Data entry
Timeline
Office Manager
D.A.T. STAFFING
Consultant
NAACP
J.D. - Law
University of Tennessee
Master of Science - Political Science
Tennessee State University