Angela Jackson
Jackson
Summary
Dynamic and results-oriented professional eager to integrate into a new organization and demonstrate value as a key contributor. Strong team spirit and passion for tackling challenges prioritize collaboration with colleagues to achieve common goals. Open to relocation, with a preference for opportunities in Tampa, Clearwater, or St. Petersburg, FL. Authorized to work in the U.S. for any employer, ready to bring skills and enthusiasm to a new role.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Event Planning Coordinator
Marriott
Pensacola
01.2020 - 03.2025
- Coordinated schedules and timelines for over 12 events annually.
- Managed 12 event logistics and operations annually.
- Brainstormed and implemented creative event concepts and themes.
- Coordinated travel and accommodations for over 200 event attendees.
- Produced concept plans for 4 high-profile corporate meetings and events.
- Created detailed timelines and budgets for events to meet all deadlines.
- Negotiated contracts with dozens of venues, vendors and suppliers to obtain best rates and services.
- Developed and distributed event surveys to gather feedback and assess event success.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Utilized social media to promote events and increase attendance.
Front Desk Team and Training Supervisor
Marriott
Pensacola
01.2020 - 03.2025
- First line customer service representative for check in / check out and taking care of any special requests
- Creating a wonderful experience for guests no matter what the request
- Follow training protocols as outlined by management staff to understand how to be effective in all areas of the front desk such as: scheduling, interview, train new hires to be up to speed and prepared to be an asset promptly.
- Leading the way for 8 front team members per shift to stay motivated, busy, effective in front desk administrative business
- Updated employees with latest policies, procedures and compliance standards.
- Collaborated with company leaders and department managers to determine training needs.
Housekeeping Inspector in Training
Marriot Hotel
Pensacola
01.2020 - 03.2025
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Monitored staff performance and provided feedback to drive productivity.
- Established and enforced safety protocols and guidelines for staff.
- Trained and mentored new staff on cleaning and safety protocols.
- Conducted regular audits of public spaces and staff work areas to maximize quality control.
- Addressed customer feedback and complaints to maximize satisfaction.
- Developed and implemented staff recognition programs to motivate and reward employees.
- Resolved problems, improved operations and provided exceptional service.
ER RN
HCA REGIONAL HOSPITALS
Jackson
10.2008 - 11.2019
- Worked in a position that allowed me to move between hospitals' ER departments when they were staffed critically low. crisis care ER/RN between Jackson TN, Dyersburg TN, and Lexington TN. Worked 12hour shifts and full time to positively impact patient care. Our movable team was passionate about being a group of employees that was approachable, liked working as a team but had the ability to be highly functional alone in areas such as triage. We were there to be an asset to an already capable team that just needed extra hands. In my career building skills, I learned time management and territory management, the ability to be very flexible in scheduling and rescheduling, to focus on ER needs very quickly by asking the right questions to the right people, to adapt to any new environment and assess fellow nurses and their personalities quickly so I could become an asset, gained experience in managing a team and managing the entire ER as charge nurse.
- Managed care from admission to discharge.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Pharmaceutical Sales Representative
Pharmacia & Upjohn
Jackson
07.1998 - 12.2004
- Worked as a specialty sales representative, calling on specialists in urology, primary care physicians and others to grow the market and increase sales by impacting the amount of prescriptions written/filled in our portfolio. At our national meeting, after my first year, I was awarded 'Rookie of the Year' out of 900 of my territory sales managers team mates.
- Identified opportunities and developed business cases to introduce new products and features while learning marketing segmentation processes and optimizing product segmentation for positioning, product bundling and pricing.
- Engaged clients in informational program discussions and presentations by providing value-added education and product benefits to grow product volume.
- Educated physicians and pharmacists on drug use, benefits, dosage and risks.
- Tracked company inventory in multiple databases and prepared and filed required clinical documentation and reports.
- Developed and implemented effective marketing plans involving regular physician visits to increase sales of drugs [112]%.
- Managed in-office and field sales call activity to educate and influence customers while building product sales.
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials.
- Prospected continuously for new potential customers and maintained robust conversion rate.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Introduced, demonstrated and sold new products and systems effectively.
- Achieved individual, territory and company goals for sales, market share, call metrics and sample distribution.
- Serviced existing accounts on regular basis to maximize revenue.
- Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.
- Maintained sales tracking reports to support operational enhancements and implement corrective actions.
Sales and Leasing Consultant
Fogelman Properties
Memphis
01.1990 - 12.1995
- Sales and leasing of luxury apartment communities
- Floated between 3 apartment communities all with 1,000+ units
- Gained experience in reading credit reports, along with all information needed to present a complete and accurate application package for potential residents
- Work with vendors
- Accept complaints with genuine interest and work to resolve issues quickly
- Drove new business by acquiring new clients and expanding new and existing relationships.
- Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
Education
MBA - Marketing management
University of Tennessee
Knoxville, TN 05.2025 - 08.2025
Bachelor's - Nursing
Union University
Jackson, TNBachelor's - Clinical Psychology
Middle Tennessee State University
Murfreesboro, TNSkills
- Event design
- Sales and marketing strategy
- Managing events start to finish
- Corporate management
- Conflict resolution
- Guest relations
- Public speaking
- Territory sales
- Social media marketing
- Problem-solving
- Business growth
Certification
- ACLS Certification
- BLS Certification
- RN License
- PALS Certification
Hobbies and Interests
I'm currently located in west Tennessee and want to relocate. I will consider transferring to middle or east Tennessee however my ultimate transfer preference is to the Clearwater, St. Petersburg, Tampa Florida area
Personal Information
Work Preference
1, ["Full Time","Contract Work"], ["On-Site","Remote"], ["Career advancement","Company Culture"], [], false
Accomplishments
- Added, renewed and grew fundraising and donation contributions.
- Created contingency plans for all weddings, successfully saving 12 potentially disastrous events.
- Built strong relationships with vendors such as florists, photographers, videographers, musicians, and officiants to take hassle out of wedding planning.
- Grew venue bookings 47% by launching aggressive print and digital marketing campaign.
- Earned "Rookie of the Year" Award in 1998.
- Achieved average of 99% guest satisfaction ratings for all events.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Do the Right Things ~
The Right Way~
Every Time ~
Angela Jackson
Timeline
MBA - Marketing management
University of Tennessee
05.2025 - 08.2025
Event Planning Coordinator
Marriott
01.2020 - 03.2025
Front Desk Team and Training Supervisor
Marriott
01.2020 - 03.2025
Housekeeping Inspector in Training
Marriot Hotel
01.2020 - 03.2025
ER RN
HCA REGIONAL HOSPITALS
10.2008 - 11.2019
Pharmaceutical Sales Representative
Pharmacia & Upjohn
07.1998 - 12.2004
Sales and Leasing Consultant
Fogelman Properties
01.1990 - 12.1995
Bachelor's - Nursing
Union University
Bachelor's - Clinical Psychology
Middle Tennessee State University