Angela Jarrett
Johnson City
Summary
Dynamic Human Resources Manager with a proven track record at Guardians Of Honor, LLC, specializing in talent acquisition and conflict resolution. Successfully implemented HRIS systems and enhanced employee engagement initiatives, resulting in improved retention rates. Adept at performance management and fostering a collaborative workplace culture.
Overview
20
20
years of professional experience
Work History
Human Resources Manager
Guardians Of Honor, LLC
01.2023 - Current
- Implement and maintain the HRIS system to include payroll, benefits, and HR functions.
- Maintain human resources regulatory compliance with local, state, and federal laws.
- Coordinate employee grievances and disputes promptly and professionally by finding constructive solutions.
- Monitor and handle employee claims involving performance-based issues.
- Implement performance reviews and motivational strategies to elevate HR team results.
- Developed a comprehensive process for new hires, and reviewed new hire productivity, optimizing onboarding effectiveness.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Recruit top talent to maximize profitability.
- Identify and implement appropriate strategies to increase employee satisfaction and retention.
- Created and implemented forward-thinking initiatives to improve employee engagement.
Senior Human Resources Representative
AYMcDonald Manufacturing
12.2021 - 01.2023
- Maintain the HRIS system, and constantly look for ways to improve processes.
- Continuous monitoring of HR effectiveness throughout the company.
- Work with the management and leadership team on programs, processes, and best practices.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Fielded employee inquiries related to insurance, pension plans, vacation, sick leave, and employee assistance.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
- Oversaw and managed the hiring process.
- Briefed job applicants regarding responsibilities, benefits, and schedules, to provide job specifications and logistics information.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
Human Resources Director
Urban Strategies, LLC
03.2020 - 12.2021
- A 400-employee company with locations in California, Texas, Arizona, Tennessee, New York, and Puerto Rico, and numerous remote staff.
- Supports managers at each location with HR issues and challenges.
- Drives recruitment efforts for all locations, collaborating with and leading the HR team.
- Maintained company compliance with local, state, and federal laws, and established organizational standards..
- Maintained human resources regulatory compliance with local, state, and federal laws.
- Structured compensation and benefits according to market conditions and budget demands.
- Directed job fairs to bring in local talent for long-term and seasonal positions.
- Created and implemented forward-thinking initiatives to improve employee engagement.
- Participated at the strategic and operational levels to develop and strengthen human resources services, relationships, and mission.
- Addressed employee conflicts with appropriate urgency, following all corporate procedures.
- Created a user-friendly employee handbook
- Directed hiring and onboarding programs for new employees.
- Conducted investigations and assisted with handling employee complaints involving Affirmative Action and EEOC to promote an equitable workplace.
- Managed other HR staff, and oversaw the completion of tasks and initiatives.
- Evaluated the human resources structure and plan for continual improvement, offering individuals professional and personal growth opportunities.
Human Resources Manager
Mitch Cox Companies
05.2015 - 03.2020
- For all divisions of Mitch Cox Companies to include JMC Management, Mitch Cox Construction, Mitch Cox Realty, and Hotel Management Services.
- A total of 400 employees.
- Implement and manage employee benefits.
- Maintain all personnel records.
- Implemented and managed a Drug-Free Workplace Program.
- Recruiting – all aspects of the interviewing and hiring process.
- Lead, manage, and conduct investigations when needed, and provide support and coaching to employees and leadership with complex and sensitive issues.
- Resolve complex issues with employee coaching and counseling/disciplinary action.
- Oversee and implement projects within the HR department (programs/policies, compensation programs, recruitment, benefits, etc.).
- Implemented and managed the performance review process and salary planning.
- Develop and update employee job descriptions as needed.
- Separation and termination paperwork for multiple states and exit interviews to compare and track turnover.
- Experience with HRIS and payroll systems
- Process payroll with ADP Workforce Now time and attendance software, manual job costing entries, and maintain reporting for bill back to departments.
- Reporting turnover, retention, and assisting in budgets.
- Drive company culture, and engage employees.
- Maintain a high level of confidentiality.
- Set up and maintain new companies/locations within the HRIS and Payroll System.
- Maintain a diverse employee population at 24 hotel locations in 7 states.
Human Resources Generalist
Holston Medical Group
11.2012 - 05.2015
- Physician owned healthcare group
- Manage employee benefits program
- Manage Drug Free Workplace
- New Hire Onboarding and orientation class
- Recruiting, all aspects of interviewing and hiring process
- Provide assistance and coaching to managers and employees
- Seek subject matter expert within HR to escalate issues as needed
- Employee counselling/disciplinary action
- Assist with projects within HR department (programs/policies, compensation program, recruitment, benefits, etc.)
- Manage pay rates in HRIS system
- Experience in developing job descriptions
- Salary Planning and performance management
- Maintain high level of confidentiality
- Administer separation and termination paperwork along with exit interviews
- Ultimate software HRIS system
- Microsoft outlook, Word, Excel, PowerPoint
Human Resources Secretary
Modern Forge TN
05.2005 - 11.2012
- For manufacturer of steel forgings and finished machined parts and assemblies
- Manage benefits for employees, medical, vision, dental, and 401k benefits
- All word processing for HR Department
- Created and published quarterly newsletter
- Enter all compensation data for merit and pay changes
- Plan and organize company functions, awards banquets, Christmas party
- Field incoming calls and represent company in professional manner
- Backup for payroll department/distribute employee checks
- New Hire Orientation
- Manage STD, FMLA, and Workers Compensation
- Processed temporary employee time cards
- New Hire State Reporting
- Plan various events (flu shots, attendance luncheon, annual awards banquet)
- Assist Human Resources Manager on all levels
- Great Plains Software
Education
Associate Degree - Buisness
Northeast State Community College
Blountville, TNBachelor of Business Administration -
King University
Bristol, TNMaster of Business Administration -
King University
Bristol, TNSkills
- Talent Acquisition
- Conflict Resolution
- Employee Relations
- Payroll and Benefits Administration
- File and Records Management
- Benefits administration
- Performance assessment
- Compensation and Benefits
- Employee engagement
- Training and development
- Employee Performance Management System
- HR reporting
- HR policies and procedures
- Benefits Administration
- Employee relations
- Performance management
- Onboarding process
Timeline
Human Resources Manager
Guardians Of Honor, LLC
01.2023 - Current
Senior Human Resources Representative
AYMcDonald Manufacturing
12.2021 - 01.2023
Human Resources Director
Urban Strategies, LLC
03.2020 - 12.2021
Human Resources Manager
Mitch Cox Companies
05.2015 - 03.2020
Human Resources Generalist
Holston Medical Group
11.2012 - 05.2015
Human Resources Secretary
Modern Forge TN
05.2005 - 11.2012
Associate Degree - Buisness
Northeast State Community College
Bachelor of Business Administration -
King University
Master of Business Administration -
King University
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