Angela Johnson
LA FOLLETTE
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
Work History
Medical Receptionist
Eastlake Urgent Care
LA FOLLETTE
03.2022 - Current
- Checked patients in and out for appointments and collected co-payments.
- Protected patients by observing strict HIPAA guidelines.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Entered insurance, demographics and health history into patient database.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Took messages from patients and promptly relayed to appropriate staff.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Straightened up waiting room to maintain neat and organized space.
- Greeted and checked in patients, updating patient information in computer system.
Manager
Judy's Grocery
LA FOLLETTE
02.2002 - 02.2021
- weekly product orders
- daily bank deposits
- weekly scheduling
- training staff
- weekly payroll
- end of year tax work
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Recruited and trained new employees to meet job requirements.
Secretary/Office Manager
Allied Contractors Inc.
LaFollette
03.2005 - 02.2012
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Ordered office supplies to purchase items and maintain appropriate levels.
- Assisted with accounts receivable and accounts payable functions.
- Processed invoices for payment; tracked payments received from vendors and clients.
- Answered incoming phone calls, responded to inquiries and transferred calls as needed.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
- Managed payroll for temporary, hourly and salaried employees.
- Managed weekly payroll duties and submitted data to payroll contractor.
- Calculated accurate wages, including overtime, salary increases and bonuses.
- Processed and issued employee paychecks, statements of earnings and deductions.
- Processed new employee paperwork and entered information into payroll system.
Education
Associate of Science - Physical Therapy Assistance
Knoxville Business College
Knoxville, TN05.1998
High School Diploma -
Campbell County Comprehensive High School
Jacksboro, TN05.1993
Skills
- Payment Collection
- Medical Billing
- HIPAA Compliance
- Insurance Verification
- Patient Callbacks
- Appointment Setting
- CPR CERTIFIED
Timeline
Medical Receptionist
Eastlake Urgent Care
03.2022 - Current
Secretary/Office Manager
Allied Contractors Inc.
03.2005 - 02.2012
Manager
Judy's Grocery
02.2002 - 02.2021
Associate of Science - Physical Therapy Assistance
Knoxville Business College
High School Diploma -
Campbell County Comprehensive High School