Angela Roark
Hixson
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
20
20
years of professional experience
Work History
Graphic Designer/Digital Printer Operator
Spirit Hall
Soddy Daisy, TN
06.2018 - Current
- Operated digital printing machinery to produce high-quality prints efficiently.
- Monitored print quality and adjusted settings to ensure color accuracy and consistency.
- Performed routine maintenance on printers to minimize downtime and enhance productivity.
- Collaborated with design teams to optimize print layouts and specifications for various projects.
- Trained new operators on equipment use, safety protocols, and workflow procedures.
- Implemented process improvements that reduced waste and enhanced overall operational efficiency.
- Managed inventory of printing supplies and ordered anything needed for the shop to run smoothly
- Resolved technical issues promptly to maintain production schedules and meet client deadlines.
- Optimized printer settings to maximize output speed while maintaining print quality.
- Contributed to team meetings by sharing insights on best practices for efficient digital printing operations.
- Monitored print schedules closely to meet tight deadlines without sacrificing quality or customer satisfaction.
- Reduced downtime by swiftly troubleshooting and resolving technical issues with digital printers.
- Performed regular software updates on digital printers to maintain optimal functionality and security measures.
- Collaborated with graphic designers to ensure accurate color matching and high-quality prints.
- Developed strong relationships with vendors for seamless ordering
- Managed inventory of supplies, ensuring timely reordering and minimal waste.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Developed relationships with customers to ensure orders were delivered correctly and in a timely manner.
Residential Graphic Designer
Lexmark Carpet Mills
01.2016 - 01.2016
- Provided support to Marketing Director to enhance project efficiency.
- I design materials that assist other departments such as resource guides.
- Provided customers with room scene images and carpet swatches, enabling informed design choices.
- Assisted sales team in addressing customer inquiries and requirements.
- Designed visual graphics for marketing campaigns, enhancing brand visibility and engagement.
- Developed creative design for print materials, brochures, banners, and signs.
Credit & Collections Clerk
Xpress Global Systems
01.2014 - 01.2016
- Informed customers about their delinquent accounts to ensure timely payments.
- I locate and notify customers of delinquent accounts by mail, telephone, or fax
- Managed collections processes, ensuring timely follow-up on overdue accounts.
- Record information about financial status of customers and status of collection efforts
- Recorded financial status of customers and collection efforts
- Created detailed Excel statements to inform customers about their open account items.
- Provided exceptional customer service during collections calls, maintaining professionalism at all times while resolving disputes efficiently.
Safety Assistant
Xpress Global Systems
01.2009 - 01.2014
- Verified and entered drivers' weekly logs to ensure compliance with regulations
- Operated forklift with forks and carpet pole
- Facilitated safety education to enhance awareness among incoming drivers and forklift operators to incoming drivers and forklift operators.
- Conducted regular safety inspections to identify hazards and ensure compliance with regulations.
- Collaborated with team members to implement safety protocols and enhance workplace awareness.
- Supported compliance with OSHA regulations by maintaining accurate documentation and records.
- Promoted a positive safety culture by providing guidance and coaching to employees on best practices.
- Helped maintain an organized inventory of PPE supplies, streamlining distribution processes for efficiency.
Orientation Assistant
USXpress Enterprises
01.2008 - 01.2009
- I assisted the safety department in making sure all the proper paperwork signed and turned in for us for hiring a driver.
- I made sure the drivers attending orientation turned in any additional paperwork the other departments needed to complete the orientation process.
- Facilitated onboarding process for new employees, ensuring smooth integration into company culture.
- Coordinated training sessions, promoting effective learning and retention of essential operational skills.
- Collaborated with HR teams to streamline onboarding processes, enhancing overall efficiency and satisfaction rates.
Driver Background Investigator
USXpress Enterprises
07.2006 - 08.2008
- Conducted calls to verify driver employment.
- Generated and reviewed driver criminal and motor vehicle reports
- Operated commercial vehicles safely across designated routes adhering to federal and state regulations.
- Conducted pre-trip and post-trip inspections ensuring vehicle compliance with safety standards.
- Managed delivery schedules effectively, optimizing routes to enhance on-time performance.
Education
Associate of Applied Science - Digital Media Design and Production, Graphic Arts Technology
Chattanooga State Community College
Chattanooga05-2017
High School Diploma -
Red Bank High School
Red Bank, TN05-2002
Skills
- I am proficient in Microsoft products such as Excel, Word, Outlook, and Powerpoint
- Adobe Suite
- Print production
- PC and Mac
- Project oversight
- Project coordination
- Attention to detail
- Time management
- Multitasking
- Adobe Creative Suitew
- Computer proficiency
- Organizational management
Timeline
Graphic Designer/Digital Printer Operator
Spirit Hall
06.2018 - Current
Residential Graphic Designer
Lexmark Carpet Mills
01.2016 - 01.2016
Credit & Collections Clerk
Xpress Global Systems
01.2014 - 01.2016
Safety Assistant
Xpress Global Systems
01.2009 - 01.2014
Orientation Assistant
USXpress Enterprises
01.2008 - 01.2009
Driver Background Investigator
USXpress Enterprises
07.2006 - 08.2008
Associate of Applied Science - Digital Media Design and Production, Graphic Arts Technology
Chattanooga State Community College
High School Diploma -
Red Bank High School