Angela Smith
Hendersonville
Overview
11
11
years of professional experience
Work History
Server
Waffle House
Nashville
11.2025 - Current
- Processed customer orders efficiently to enhance dining experience.
- Maintained cleanliness and organization of dining area, contributing to positive atmosphere.
- Provided attentive service to ensure high levels of customer satisfaction in fast-paced environment.
Program Director
Mending Hearts
Nashville
03.2018 - 01.2019
- Designed program curriculum enhancing client recovery and personal growth.
- Coordinated staff training sessions improving program implementation and adherence to best practices.
- Managed program scheduling maximizing service delivery and participant engagement.
- Supervised volunteer activities to foster a supportive environment for clients in recovery.
- Facilitated staff meetings and educational work sessions to strengthen staff competencies.
- Hired and developed staff members to collaboratively achieve program goals.
- Recruited, hired, trained, supervised, coached, evaluated, and disciplined personnel.
- Oversaw administrative support staff to facilitate day-to-day program activities.
Homeless Outreach Worker
Park Center
Nashville
01.2015 - 02.2018
- Facilitated access for homeless clients to secure and sustain housing and essential mental health/medical services.
- Oversaw documentation processes to ensure comprehensive support for client needs.
- Engaged in trainings and meetings to enhance strategies addressing homelessness.
- Participated in the yearly point in time count for the homeless.
Education
Bachelor of Science - Life Coaching
Liberty University
Lynchburg, VAAccomplishments
Center for Non-Profit Servant Heart Award
Timeline
Server
Waffle House
11.2025 - Current
Program Director
Mending Hearts
03.2018 - 01.2019
Homeless Outreach Worker
Park Center
01.2015 - 02.2018
Bachelor of Science - Life Coaching
Liberty University