Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Tashie

Memphis,TN

Summary

Dynamic Accounts Receivable Clerk with proven expertise at Memphis Obstetrics & Gynecological Association P.C. and Henry T. Smith Company, Inc.

Skilled in collections and invoice processing, I enhanced cash flow by negotiating payment arrangements and resolving disputes. My attention to detail and strong customer relations fostered trust, leading to improved client satisfaction and reduced outstanding balances.

Efficient with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Overview

27
27
years of professional experience

Work History

Accounts Receivable Clerk

Henry T. Smith Company, Inc.
08.2021 - 06.2025
  • Assisted in processing customer invoices and maintaining accounts receivable records.
  • Supported daily reconciliation of payments with billing statements and financial reports.
  • Learned to utilize accounting software for tracking outstanding invoices and payment histories.
  • Collaborated with team members to resolve discrepancies in customer accounts efficiently.
  • Monitored aging reports to identify overdue accounts and prioritize follow-up actions.
  • Maintained organized filing systems for invoices, receipts, and payment confirmations.
  • Adapted quickly to new accounting tools and procedures, enhancing workflow efficiency.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.
  • Reduced outstanding account balances through diligent follow-up on overdue invoices and negotiating payment arrangements with clients.
  • Responded to inbound inquiries regarding accounts and payments.

Medical Assistant

Memphis Obstetrics & Gynocological Association P.C.
01.2009 - 01.2020
  • Assisted in patient intake, gathering medical histories and documenting vital signs accurately.
  • Maintained inventory of medical supplies, ensuring availability for daily operations.
  • Collaborated with healthcare providers to streamline patient care processes and enhance communication.
  • Trained new staff on office procedures and best practices for patient interaction.
  • Implemented electronic health record (EHR) systems to improve data accuracy and retrieval speed.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Assisted physicians with patient examinations and procedures, ensuring optimal care delivery.
  • Managed medical records using electronic health record systems to maintain accurate patient information.

Accounts Receivable Clerk

Memphis Obstetrics & Gynocological Association P.C.
06.1998 - 06.2007
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Decreased uncollectible debt by closely monitoring accounts and promptly identifying high-risk customers for management review.
  • Maintained strict adherence to company confidentiality policies when handling sensitive financial data and personal information for clients.
  • Trained new hires in company policies, standard operating procedures, and software systems related to accounts receivable functions, ensuring seamless integration into the team''s operations.
  • Facilitated dispute resolution between company and clients, fostering positive working relationships while protecting company interests.
  • Collaborated with sales team to resolve billing discrepancies, resulting in improved customer relationships and increased client satisfaction.
  • Increased efficiency of collections efforts through development of targeted strategies for contacting delinquent accounts.
  • Expedited revenue collection by consistently meeting deadlines for generating accurate monthly statements and timely invoice submissions.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.
  • Generated invoices upon receipt of billing information and tracked collection progress.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Streamlined daily reporting information entry for efficient record keeping purposes.

Education

2 Year College - General Studies

State Technical College
Memphis, TN

High School Diploma -

Briarcrest Christian High School
Memphis, TN
05-1990

Skills

  • Invoice processing
  • Payment posting
  • Bank deposits
  • Accounts receivable software
  • HIPAA compliance
  • Vital signs monitoring
  • Patient-focused care
  • Phlebotomy
  • Immunization administration
  • Clinical documentation
  • Specimens collection and processing

Timeline

Accounts Receivable Clerk

Henry T. Smith Company, Inc.
08.2021 - 06.2025

Medical Assistant

Memphis Obstetrics & Gynocological Association P.C.
01.2009 - 01.2020

Accounts Receivable Clerk

Memphis Obstetrics & Gynocological Association P.C.
06.1998 - 06.2007

2 Year College - General Studies

State Technical College

High School Diploma -

Briarcrest Christian High School

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Angela Tashie