Angela Westfield
Cleveland
Summary
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
6
6
years of professional experience
Work History
Driver
Wingz
Cleveland
07.2025 - Current
- Picked up clients from specific locations to transport and drop off at destinations.
- Documented trip details, including pickup and drop-off times accurately.
- Maintained vehicle cleanliness and performed routine inspections before shifts.
Delivery Driver
spark
Cleveland
07.2024 - Current
- Delivered packages efficiently across designated routes.
- Maintained accurate records of deliveries and pickups.
- Inspected vehicles for safety and maintenance needs.
- Transported and safely delivered items to prevent damage or loss.
Party rental
All about the bounce inflatables
Cleveland
12.2019 - 12.2023
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Rent and setup bounce houses for events
Education
Certificate - Electrical Wiring
Cleveland State Community College
Cleveland, Tennessee, TN 11.2025 - 12.2025
Skills
- Electrical wiring
- Vehicle inspection
- Customer service
- Time management
Timeline
Certificate - Electrical Wiring
Cleveland State Community College
11.2025 - 12.2025
Driver
Wingz
07.2025 - Current
Delivery Driver
spark
07.2024 - Current
Party rental
All about the bounce inflatables
12.2019 - 12.2023