Angelia Cogar
Palmyra
Summary
Dynamic professional with extensive experience in customer service and inventory management at Dollar General. Proven track record in employee training and visual merchandising, enhancing sales and operational efficiency. Adept at cash handling and fostering team collaboration to achieve business goals. Committed to delivering exceptional service and driving productivity. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cashier
Dollar General
Palmyra
11.2024 - Current
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Welcomed customers, offering assistance to help find store items.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Restaurant Hostess
Shoneys
Clarksville
09.2024 - Current
- Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
- Directed patrons to lounges and waiting areas.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Accepted payments from guests for dine-in and take-out foods.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Greeted guests and sat customers at tables or in waiting areas.
- Greeted guests and gathered information to seat groups or place on waitlist.
Store Manager
Dollar General
Ashland City
07.2023 - 08.2024
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Recruited, trained and supervised new employees.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Assistant Store Manager
Dollar General
Palmyra
04.2023 - 07.2023
- Prepared staff work schedules and assigned team members to specific duties.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day
Key Holder
Dollar General
Palmyra
02.2022 - 02.2023
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Issued supplies, materials and products to team members based on information from requisitions.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
Childcare Provider
Farmhouse Kids
Clarksville
04.2021 - 11.2021
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Instructed children in eating, resting and restroom habits.
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Sanitized toys and tables to maintain clean, safe environment.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
Childcare Provider
Youth Academy
Clarksville
10.2020 - 04.2021
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Instructed children in eating, resting and restroom habits.
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Sanitized toys and tables to maintain clean, safe environment.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Read stories to children, facilitated discussions and tied books into learning opportunities.
- Developed positive relationships with families by communicating regularly about their child's development.
Assembly Line Operator
Douglas Autotech
Hopkinsville
05.2017 - 04.2019
- Completed accurate assembly work by positioning and aligning components.
- Operated and maintained equipment in a clean and safe condition.
- Collaborated with a team to meet or exceed production targets.
- Inspected parts for defects, ensuring quality standards were met.
- Packed finished products for shipment and prepared them according to shipping specifications.
- Cleaned and lubricated parts, equipment, and machinery.
Education
High School Diploma -
Logan County High School
Russellville, KY05-2009
Skills
- Customer service
- Point of sale operations
- Cash handling
- Inventory management
- Sales reporting
- Visual merchandising
- Employee training
- Work scheduling
Certification
- Tecta Certification 2021
Timeline
Cashier
Dollar General
11.2024 - Current
Restaurant Hostess
Shoneys
09.2024 - Current
Store Manager
Dollar General
07.2023 - 08.2024
Assistant Store Manager
Dollar General
04.2023 - 07.2023
Key Holder
Dollar General
02.2022 - 02.2023
Childcare Provider
Farmhouse Kids
04.2021 - 11.2021
Childcare Provider
Youth Academy
10.2020 - 04.2021
Assembly Line Operator
Douglas Autotech
05.2017 - 04.2019
High School Diploma -
Logan County High School
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