Angelie Damessou
SMYRNA
Summary
Dynamic and disciplined professional with a proven track record at Ryder, adept in heavy lifting and warehouse organization. Excelled in roles requiring attention to detail and strong team collaboration, significantly enhancing operational efficiency. Skilled in Microsoft Excel and inventory tracking, consistently meeting or exceeding productivity targets.
Overview
2025
2025
years of professional experience
Work History
Warehouse Worker
Ryder
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Consistently lifted materials weighing as much as Number pounds.
- Helped train new employees in safe practices and warehouse procedures.
Business Owner
C.E.O
- Established strong customer relationships through excellent communication and attentive service.
- Interacted well with customers to build connections and nurture relationships.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Increased client satisfaction by implementing innovative business strategies and streamlining processes.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit
Student
Online Business Applications
- Followed school and classroom policies, regulations, dress codes, and schedules.
- Collaborated on group projects to complete professional deliverables.
- Increased student participation by incorporating group activities and peer feedback sessions.
- Enhanced classroom experience by utilizing multimedia presentations and interactive learning tools.
- Completed rigorous readings as directed to support unit learning goals.
Warehouse Associate
Amazon
11.2023 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean, orderly work environment free of hazards.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assisted in receiving, stocking and distribution of merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Assisted in reducing product damage by properly handling and storing materials.
- Consistently lifted materials weighing as much as Number pounds.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Operated equipment while observing standard safety procedures.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Helped train new employees in safe practices and warehouse procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Restaurant Cashier
Service
03.2020 - 01.2021
- Performed cash, card, and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
- Collaborated with team members to ensure optimal efficiency during peak dining hours.
- Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
- Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
- Improved customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process, reducing wait times for customers.
- Self-motivated, with a strong sense of personal responsibility.
Customer Service Representative
Gas Station
04.2022 - 07.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Managed timely and effective replacement of damaged or missing products.
Education
GED - Mathematics, Science , Social Studies,language
Technical College System of Georgia
Atlanta, GA11.2024
Skills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Order picking
- Attention to detail
- Sorting and labeling
- Material handling
- Team collaboration
- Order picking and processing
- Warehouse organization
- Pallet jack handling
- Shipping and receiving
- Material loading and unloading
- Materials handling and transport
- Basic mathematics
- Inventory tracking
- Warehouse equipment maintenance
- Heavy equipment operation
- Hazardous materials handling
- Delivery scheduling
- Microsoft Excel
- Labeling and sorting
- Labeling and boxing
Languages
French
Native or Bilingual
Timeline
Warehouse Associate
Amazon
11.2023 - Current
Customer Service Representative
Gas Station
04.2022 - 07.2022
Restaurant Cashier
Service
03.2020 - 01.2021
GED - Mathematics, Science , Social Studies,language
Technical College System of Georgia
Warehouse Worker
Ryder
Business Owner
C.E.O
Student
Online Business Applications
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