Angelle McKee

· Conducted detailed, top-to-bottom inspections of cabins, including bedrooms, bathrooms, kitchens, and common areas to ensure cleanliness and safety.

· Included weekly and monthly inspections

· Utilized digital tools/apps (e.g., Breezeway) to take photos and submit inspection reports to managers before guest check-in.

· Knowledge and use of Breezeway software for documentation.

· Identified, documented, and reported maintenance issues (e.g., plumbing, HVAC, electrical) to management to ensure prompt repairs.

· Verified that cabin amenities were functional, properly stocked (linens, supplies), and staged to meet company quality standards.

· Ensured all rental properties complied with safety, sanitation, and brand standards.

· Fulfilled light maintenance such as: replacing lights in fans, ovens, and microwaves, troubleshooting thermostats, repairing and setting up of tv equipment, and troubleshooting and resetting hot tubs.

· Managed laundry for 33 cabins at an offsite location and preparing bags for cleaners.

· Set up and take down of Holiday decorations

• Responsible for handling the day to day operation of 4 rental properties
• Booking and processing online and phone reservations, including Airbnb
• Accounts Payable and Receivable
• Computer experience with MS Word, Excel, Internet, PowerPoint, and Reservation Key Online Booking Software
• Daily processing of reservation deposits and balances
• Housekeeping of all properties and purchasing
• Marketing and advertising of properties
• Website Design (www.littlelogrentals.com)
• Implementation and design of Facebook account
• Cabin remodeling and maintenance

• Processing of invoices for payment including stamping, reading through and authorizing, closing work orders, scanning to corporate office, and holding out of filing until they are completed by corporate.
• Daily reconcile of damage deposit reports for damages and then authorization of refunds.
• Daily reconcile of no show lists from previous night. Notifying reservations if guest did not check in.
• Daily ticket reconcile of tickets sold and proper input into the system.
• Monthly audit of housekeeping insurance policies to make sure they are current.
• S.D.W. (guest damage insurance) processing including entering the form to be sent to corporate
• Reconcile of home owner's insurance, which renews yearly to assure we have an up to date policy.
• Collecting, organizing, and charging guest damage claims.
• Delivery of lost and found items to U.P.S. and close out work orders associated.
• Light bulb and filter stock purchasing
• Weekly purchasing for cabin stock and damaged item replacement.
• New cabin set ups. Including: documenting cabin amenities for website advertising, meeting with owners, and taking and editing photos of properties for website advertising.
• Organize and maintain storage unit.
• Cabin inspection and evaluations